i recent bought a snow suit jacket and want to return and get back my money

I recent bought a winter jacket  number item 311429715075  and would like to send it and get back my money and looking for a tracking number so I can sent it by post office am from new Brunswick Canada can you help me  am new on e bay don't understand how to send it

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i recent bought a snow suit jacket and want to return and get back my money

You need to start by contacting your seller. This is a member-to-member discussion board. Go into your Purchase History, find the item and open a formal returns request. Wait.... this item came from China? What is the reason you're returning it?

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i recent bought a snow suit jacket and want to return and get back my money

 

Hello 'cememe...', 

The following link explains what to do when there is a problem.  As you are new to ebay it contains some of the most important information you will need:

http://pages.ebay.ca/help/buy/item-not-received.html

 

When you return an item you must do so with a tracked (Delivery Confirmed) service.  Have a look at what it costs to mail a package like that to China  from Canada:

https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1

 

 

You do not state the reason for the return.  This matters because it makes a difference as to who must pay return shipping.  

If you simply don't like the jacket or you think it is a cheap quality, you must pay return shipping.

If you ordered a red one and you received a blue one, or you ordered a size L and received size XS, that is a seller mistake and the seller must pay return shipping. 

 

Usually the first thing to do when you are unhappy with a purchase is contact the seller.  Have you tried that?

 

 

If you can post more info about the item and return, other members here can help walk you through the process.

 

 

 

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