sold an item on ebay, was to be paid thru paypal, purchaser is receiving errors that my account has a problem.

apotten
Community Member

sold items on ebay, purchaser is having difficulty paying with paypal, apparently there is something wrong with the accr.

 

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sold an item on ebay, was to be paid thru paypal, purchaser is receiving errors that my account has a problem.

Don't panic.

First communicate with your buyer and let her know that you are trying to discover the problem.

Then go to your PP account and check that there are no typos in the email address that you gave them. Double check the postal address while you are at it.

Then correct the email address and let the buyer know of your correction.


Fingers crossed.

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sold an item on ebay, was to be paid thru paypal, purchaser is receiving errors that my account has a problem.

Check the email address in the listing. Click on sell similar ,scroll to PayPal . Is it the same as on PayPal. Back out of course. If different , add to PP and payment will appear.

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