the buyer received the item but i accidently refund the money

[rourouj]

The buyer open a case and claim that he didnt received the item. So I provided the tracking number and the tracking number shows that the item had arrived and been delivered to the buyer. I try to contact the buyer but he didnt respond and while I try to send another message to the buyer. I forgot to click the send message button. Then the money got refunded to the buyer. Is there anyway that I can get my money back? The tracking number is RB313901885CN

Destination Country - Greece:Tracking Consuming:4321 Millisecond

2014-01-10 10:46, Item delivered, ΓΕΡΑΚΑ - ΕΛΤΑ

2014-01-10 10:46, Item delivered, ΓΕΡΑΚΑ - ΕΛΤΑ

2014-01-09 03:37, Item in conta ΚΕΝΤΡΟ ΔΙΑΛΟΓΗΣ ΑΤΤΙΚΗΣ, ΚΕΝΤΡΟ ΔΙΑΛΟΓΗΣ ΑΤΤΙΚΗΣ

2014-01-08 16:16, Item in conta Κ.Δ.ΑΕΡΟΔΡΟΜΙΟΥ, Κ.Δ.ΑΕΡΟΔΡΟΜΙΟΥ

2014-01-08 14:05, Receive Item At Office Of Exchange, IPS

2013-12-06 13:22, Item in conta IPS, IPS

2013-12-05 13:28, Receive Item From Customer, IPS

[kroutpick]

Who refunded the item? You or Paypal?

If you choosed to refund the seller knowing that he recieved the item, then why?

If it's by Paypal (because the buyer escalated the claim to Paypal), then, did you provided this tracking information while requested by Paypal?

Unfortunately, most of the time, Paypal will go in favor of the buyer, unless the seller (you) have enough proof that item was delivered (and this may include signature)

[femmefan1946]

Basically although you have proof of delivery the customer now has both the money and the item.

If you have proof of delivery, go to Paypal' s Customer Support and explain the problem.

If you don't ask for your money back, you won't get your money back.