eBay will remove some negative feedback if the words within the feedback are in contravention to its policies:
Feedback containing personally identifying information about another member, such as a member's address, phone number, email address, or real name. We may also remove Feedback that can be used to obtain personally identifying information about another member, such as a shipment tracking number.
Feedback not related to a sale, including a comment, reply, or follow-up related to a different sale.
Feedback containing political, religious, social, or other commentary, rather than genuine comments about a sale.
Feedback containing language that is profane, vulgar, obscene, or racist, as well as comments containing adult material or physical threats.
Negative Feedback comments that directly contradict a positive rating. (When the comment is posted by the seller. This type of contradictory comment is not removable when left by the buyer.)
Feedback containing links or promotional language which encourages buyers to purchase outside of eBay.
Feedback that includes references to law enforcement investigations or eBay or PayPal investigations.
For more information, please read: http://pages.ebay.ca/help/policies/feedback-removal.html
" have seen many negative feedback that should be removed but eBay does nothing. "
Could you be specific and give an actual listing number. Were you personally affected?
