After checking every day for a month on my case, ebay closed it today because of inactivity???

[splattii]

I opened a case on Dec 4th for an Item shipped September that never arrived.  No problems.  I don't jump the gun, I wanted to give it time to arrive.  Ebay asked me to email the seller, which I did.  After that I waited.  Whenever I would go to the case it would say "waiting for the seller to respond".  I couldn't do anything else.  I would check daily.  This morning I got an email that my case was closed due to inactivity and now I can't open it again. I literally checked last week and posted in this forum as to what to do because I was still waiting and wondered why it's taking so long.  I then read the seller has 30 days.  30 days comes and they close my case because of inactivity **bleep**.  So if the seller doesn't respond they win?  That's how this works?  In over 10 years this is maybe my second case opened for an item I didn't receive and the seller has had multiple negatives since my purchase with the same problem.  Close to 800 transactions on here and this is what I get?  **bleep**

[dymor4936]

I’m new here but can’t you also go to PayPal to try and chargeback the money? If not talk to eBay support?

[femmefan1946]

I literally checked last week and posted in this forum as to what to do because I was still waiting and wondered why it's taking so long.

Did you actually do more than read the activity log?

The seller has I believe four days to respond to a Dispute, although he is allowed more time for a returned item to arrive before refunding.

The thirty days is the period after "last estimated date for delivery" that the buyer has to open a Dispute.

You have 180 days from payment to open a Dispute on Paypal. The PP Resolution Centre is at the top of your PP account page under Tools.

Ignore the suggestion that you contact the seller. You've already done that.

Ask PP to step in and Escalate to a Claim.

And if that fails, you can also call the credit card you use to back your PP account and ask about a chargeback.

That clerk will not have any information avialable, so have the dates, currency, payment amount, etc available to help her help you.