11-23-2006 07:05 PM
10-12-2007 07:50 PM
10-13-2007 05:25 PM
10-15-2007 05:10 AM
10-15-2007 08:48 AM
So do I, as they seem to get flack from both ends -- from the public as well as management. My son works in retail and is constantly being pressured to flog extended warranties, at the risk of turning off his customers.
10-15-2007 10:28 AM
10-15-2007 09:55 PM
10-21-2007 07:50 AM
10-23-2007 03:03 AM
10-23-2007 05:24 AM
10-23-2007 04:59 PM
10-23-2007 06:44 PM
10-28-2007 09:46 PM
10-29-2007 04:23 AM
The problem with this is that UPS does not ALWAYS call first. More often than not they assume (incorrectly) that they will appoint themselves broker. This is one of the reasons why Canadians hate UPS.
A buyer has the option to appoint their own broker OR if you want the bother (and I don't know of anyone who does), you can clear your own purchase at the border thereby saving brokerage fees. UPS must still make the delivery as they have been paid to ship to your address. Sound nuts? Perhaps, but if you've paid out big bucks for an item and looking at heavy duty brokerage fees, it might be worth the trip.
The best way to avoid this is if the seller's listing states that delivery is by UPS, you could ask the seller if they would consider delivery by USPS. I have found that most sellers will comply with this request depending, of course, on the size and weight of the item.
10-29-2007 05:23 AM
10-29-2007 10:58 AM
10-30-2007 04:47 PM
It would be a good idea for consumers to carefully check all the fees associated with their purchase before declaring that they have been “scammed”. My experience with both UPS and FedEx is that the charges imposed are always in accordance with tariff regulations. The breakdown of these charges is set out on the waybill. If you do not agree with the charges then you should contact the courier company. If you are still not satisfied with the explanation and feel that you were overcharged then you should file a report with the CSCB.
10-31-2007 05:23 AM
10-31-2007 05:51 AM
10-31-2007 07:51 AM
12-13-2007 12:08 PM