05-02-2019 10:50 AM
My package shipped through the Global Shipping Program. According to the Global Shipping Program tracking number, it's cleared customs, and been given a Canada Post tracking number.
When I track the CP number however, something weird happens: It says that the origin of the tracking number is Richmond, BC. The event log, however, states that "Item was released by Customs and is now with Canada Post for processing" in Mississauga.
I've used eBay/Amazon/other auction sites with tracked packages long enough to know that both Richmond and Mississauga are major CP shipping hubs, but this seems weird. See attached screenshot. Also note that the expected delivery date was yesterday. Seems like a CP issue, not a Global Shipping/ebay issue.
Should I be worried?
Solved! Go to Solution.
05-02-2019 11:29 AM
@briadeleeu0 wrote:When I track the CP number however, something weird happens: It says that the origin of the tracking number is Richmond, BC. The event log, however, states that "Item was released by Customs and is now with Canada Post for processing" in Mississauga.
Should I be worried?
Don't worry.
The origin is for the electronic paperwork regarding the label, not the actual physical location of the parcel.
-..-
05-02-2019 11:29 AM
@briadeleeu0 wrote:When I track the CP number however, something weird happens: It says that the origin of the tracking number is Richmond, BC. The event log, however, states that "Item was released by Customs and is now with Canada Post for processing" in Mississauga.
Should I be worried?
Don't worry.
The origin is for the electronic paperwork regarding the label, not the actual physical location of the parcel.
-..-
05-02-2019 02:19 PM
Thanks!