How do I find out actual shipping costs as opposed to what seller charged me?

How can I find out what actual shipping costs are as opposed to what seller actually charged me. When printing labels through paypal postage amount does not show up. So is there somewhere in paypal or ebay where I know I paid way too much for this item. Can somebody let me know how we find this out.

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How do I find out actual shipping costs as opposed to what seller charged me?

251309759477 is the item number we are talking about. Please look at some of the other items this seller is selling and charges are about the same for shipping a doll head in a box as it is for shipping a small baby dress in a box.

 

This should have said small baby dress in an envelope.

 

Message 41 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Why would I be charged import charges. Its a $15.00 item.  And what is GSP? The Global Shipping Program that ebay came out with a few months ago. And what they charged me an extra $18.00. Is this what you are saying.

 

 

Message 42 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Yup, your item shipped through the Global Shipping Program, which means that the seller shipped it to a forwarding agent (the Global Shipping Center) in Kentucky, which then had it shipped to Canada.

 

The seller would have been charged--and would have received--US$3.32 to ship the dress to Erlanger, Kentucky.  That means that the Global Shipping Program (not the seller) would have charged you the balance of the shipping charge, or US$17.64, to get your item from there to where you are.

 

Your beef is with the GSP, not the seller.  You should click the links on the listing page for more information on the GSP.  They were and are there for you to get information on how the program works.

 

Anyway, thanks for the listing number.  You're right that you weren't really asked for it before, from what I can see, but Pierre's post (15 or 16-ish) did suggest that you'd get more useful information if we had the listing number to work with.  No, we can't post seller's names on the board, but a listing number is not a seller name.  🙂

Message 43 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Okay I get what you are saying. But I am still wondering on this specific shipping as some of her doll heads listed right now are shipping here for around $16.00. This has to be inserted into a box and would weigh a bit more than a simple little cotton baby dress. Can you explain that one to me.

Message 44 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?


@luv4orphans wrote:

Okay I get what you are saying. But I am still wondering on this specific shipping as some of her doll heads listed right now are shipping here for around $16.00. This has to be inserted into a box and would weigh a bit more than a simple little cotton baby dress. Can you explain that one to me.


I clicked on "see seller's other items" on the listing page you gave us and all of her listings in the search results have the message "Customs services and international tracking provided" after the listing title.

 

This means that she's using the Global Shipping Program for all her listings.

 

If you want to get a bit of a cost breakdown, change the shipping location to the United States and set the ZIP code to 41018, where the Global Shipping Center is located.  You'll then see how much she's charging to ship the item within the United States.  The balance would be what the Global Shipping Program is charging you for shipping the item from Kentucky to you.

 

 

Message 45 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Okay thank you. I see now. This is the first time I buy something that has that GSP program. Usually I steer clear of those because of high costs and sometimes there is Import charges where there shouldn't be. I never thought it would be this high.

 

Or I have asked some sellers before if they could ship a different way because there is import charges when there shouldn't be and yes a bit pricey. But not like this one. And once I won the auction it had Calculator on to adjust shipping to my location. It never worked so I emailed seller 3 times and she never answered.

 

Had I known how to look for cost breakdown.  Why is GSP making such a ridiculous profit  and a good example here is the extra $17.00 I was nailed with. No import charges and no there shouldn't be at $15.00. But sometimes it does have it. That program is all over the place and doesn't make any sense and I will steer clear of it from now on..

Message 46 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

I don't think the GSP is making a "ridiculous profit".

 

You're comparing the cost of international letter mail (First Class Mail International or Small Packet) to a commercial carrier charge, and it's a bit of an apples and oranges comparison.  It's a bit like comparing the shipping costs you're used to paying for your items to those for Express Mail International, although GSP shipping isn't quite so "express".

 

The Global Shipping Program isn't generally a great option when it comes to shipping modestly priced, lightweight items.  It's just how it is.  However, if you're ever considering a more expensive item or a heavier item, I think it may be worth a second look.  I've found quite a few examples of items that seem to be a pretty good deal when shipped through the GSP.  The things that are holding me back from making an actual GSP purchase right now (besides the fact that funds are tight for me right now 😉 ) are that returns/refunds seem to be problematic and that there seems to be a lack of accountability from Pitney Bowes (the GSP administrator) when something goes awry.

Message 47 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Man, you've done a lot of research on this topic Marn.

 

Not sure if mentioned previously but much appreciated.

 

Helps us all keep an open mind & make informed decisions.

Message 48 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

You should probably be thanking Recped for this.  When we regulars on the .com board's International Trading discussion board first got wind of the GSP from a European poster, he was the first voice of reason on the thread, pointing out that pre-payment of taxes owing was pretty much the norm for most carriers and that it was actually the postal system that was oddball.

 

He got my curiosity piqued and some time after that, I and an American seller conducted an experiment to see how it worked from both the buyer's and seller's ends.  (That's the source of my lone feedback on this ID.)

 

As Recped pointed out to us, many U.S. retailers pre-collect taxes owing on purchases from Canadian buyers, either through their own contracted agents or through Borderfree, a service that used to be owned by Canada Post (!).  As I found out (I think), Amazon does things a bit different through their fulfillment service.  I once went through the motions of buying a mobile phone from a U.S. seller on that site.  I couldn't buy the phone from the U.S. site while I could from the Canadian site.  While I wasn't "charged" GST and PST for the phone, the price was noticably higher on the Canadian site and I think it's because, amongst other things, taxes were already factored into the phone's price.

 

Sneaky.

 

Message 49 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Hello,

 

Prices for anything in Canada are usually quite a bit higher than if buying in US. Tax or no tax. That's just the way it is.  So, no the phone only costs you that much more because you bought it in Canada. That's usually the norm.

 

And getting back on the subject of  GSP and cross border import taxes and duty, I received an item today from a seller that was decent enough to not use the GSP on this specific item as I asked her if she could just send item through regular mail. She mentioned that too many of her international buyers are complaining about this and she agreed to this. To make a long story short I paid $60.00 for item. Paid around $12.00 for shipping and it came across the border with no extras added on. She marked the item as Merchandise. So this GSP program as far as I am concerned is a real money grabber and definitely the new buyer beware of ebay.

 

As far as I am concerned I won't go near a seller again that uses that GSP program. I always found shipping costs a bit more not to mention that duty is added on before item has reached its maximum allowable to enter into Canada. And to my understanding that is $35.00 and not $20.00 as I have seen claimed on this board. I am not 100% on this so I won't argue on this point.

 

I have been on ebay for 10 years and have never had a problem with the post office so will stick with that and nothing else. As far as I am concerned this GSP program is just as bad as when they went into partnership with UPS. $10.00 item got to the door
with a $58.00 brokerage fee on top of the $20.00 I had already paid for shipping. No thanks. I said send it back. This is pretty well the same thing.

 

Message 50 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?


@luv4orphans wrote:

 

Prices for anything in Canada are usually quite a bit higher than if buying in US. Tax or no tax. That's just the way it is.  So, no the phone only costs you that much more because you bought it in Canada. That's usually the norm.


I'm not sure you understand the set-up.  This is the same U.S.-based seller selling the same phone on both the .com and .ca versions of the popular sales site I mentioned earlier.  On the .com site, the price of the phone is US$399.  On the .ca site it's C$479.  Again, same seller, same phone.  But I can't buy the phone from the .com site.

 

The difference seems to be that the site is "fulfilling" the seller's orders, so that means that they'll have some in stock in Canada and some in stock in the United States.  Sure, some of that price difference will be due to transportation costs, but as I said, the invoice I got had no GST or PST on it, which it should have for a sale to BC as that site's pretty diligent about charging sales taxes, so I think some of that price difference is also because taxes and other fees have been factored into the selling price already.

 

And getting back on the subject of  GSP and cross border import taxes and duty, I received an item today from a seller that was decent enough to not use the GSP on this specific item as I asked her if she could just send item through regular mail. She mentioned that too many of her international buyers are complaining about this and she agreed to this. To make a long story short I paid $60.00 for item. Paid around $12.00 for shipping and it came across the border with no extras added on. She marked the item as Merchandise. So this GSP program as far as I am concerned is a real money grabber and definitely the new buyer beware of ebay.


I don't follow why you're calling the GSP a "money grabber".  Sure, it's more expensive than using international letter mail, but it doesn't mean that there's some fat bald cigar-smoking guy padding his pockets with cash from it.  It's simply a different way of transporting items, just as parcel post and Express mail are different from international letter mail.  I think if you do some more searching, you're going to find that for items that are too large to send by letter mail (First Class International) the difference in shipping costs between a directly mailed shipment and a GSP shipment are a lot smaller.

 

And while your item may not have been hit with taxes (Duties aren't generally charged on mailed shipments from the U.S. anyway, by the way.) don't forget that it's always a possibility for an item with a declared value of over C$20.  It just doesn't happen as often as it used to in the "good old days" of eBay.

 

As far as I am concerned I won't go near a seller again that uses that GSP program. I always found shipping costs a bit more not to mention that duty is added on before item has reached its maximum allowable to enter into Canada. And to my understanding that is $35.00 and not $20.00 as I have seen claimed on this board. I am not 100% on this so I won't argue on this point.


I won't argue the point, either.  I'll just point you straight to the source of this information:

http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html

 

I have been on ebay for 10 years and have never had a problem with the post office so will stick with that and nothing else. As far as I am concerned this GSP program is just as bad as when they went into partnership with UPS. $10.00 item got to the door
with a $58.00 brokerage fee on top of the $20.00 I had already paid for shipping. No thanks. I said send it back. This is pretty well the same thing.


... with the major difference being that with the GSP you get to see those fees in advance and decide prior to commiting to purchasing the item whether it's worth getting, as opposed to having to wait until the item's at your doorstep.

 


 

Message 51 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

No thanks, i said send it back.

 

Its been awhile since a statement like this has been posted.

 

Would the seller not have to pay shipping for the returned item ?

 

 

Message 52 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

"UPS. $10.00 item got to the door with a $58.00 brokerage fee on top of the $20.00 I had already paid for shipping"

 

Frankly I do not think that information is factual.  It may have been misunderstood as UPS does NOT charge any brokerage fee for shipments under $20 value and only $7.00 (less than Canada Post) for shipment under $40 value.  Those $58 brokerage fees apply to shipments worth hundreds of dollars.

 

For more information, please check the UPS fee schedule:

http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html

Message 53 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Pierre, does the seller have to pay the shipping for the item & any extra fees returned through UPS?

 

Cannot recall.

Message 54 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Yes, the seller is responsible for return shipping charge.

 

The taxes are offset since the parcel is re-exported but handling fees may apply.

Message 55 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

Ouch, the seller will definitely not be happy.

 

Not passing any judgement but if the seller was upfront in regards to the shipping charges, wow, just wow.

Message 56 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?


@luv4orphans wrote:

And why did this seller have other similar items listed at the same time and shipping to Canada on those varied from $14.00 to $16.00. Yet this one costs $21.00.

 



The cost Pitney Bowes charges varies according to the price of the item. For example: 261264202150. It has $16.24 for shipping, but item price is just $3.25 (for now). Your item price was $15.50, so shipping (and their other costs) increased.

Message 57 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

No the brokerage fees are charged when UPS ships items across the border. I am not making this up.

Message 58 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

This was about 3 to 4 years ago I can't remember exactly when. But its when ebay got UPS on the bandwagon. UPS works fine when not crossing the border. Not when crossing the border into Canada. Ridiculous fees apply. Just like this GPS program. And yes maybe with the larger items it works out quite fine. But I don't like paying $21.00 for something that the seller could have shipped directly to me for what $3.00 and so. Wow its that's not a price hike, I don't know what is.

 

And no the price didn't change because the item went up in bids. It was always at that price. One of the reason I was questioning the seller was because of this. Same type of item are shipping for $15.00 to $16.00 and this one was at $21.00.

 

So I am not sure how somebody mentioned that it depends on the final price of the item because it didn't. The only thing it gave me was a calculator to calculate costs to my location which didn't work. I contacted seller regarding this 3 times and they never responded. The only thing that would have went up would have been the import charges, not the shipping charges.

Message 59 of 84
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How do I find out actual shipping costs as opposed to what seller charged me?

No the brokerage fees are charged when UPS ships items across the border. I am not making this up.

 

Correct.Brokerage fees are charged when they have to assess duty and/or taxes on an item which is more than $20.

 

But I don't like paying $21.00 for something that the seller could have shipped directly to me for what $3.00 and so.

 

Then why did you buy it?  You knew the shipping cost, you knew the approximate size of the item before the purchase.

Was the plan that you would pay the $21 and them complain to the seller and ask for a partial refund once you saw the postage on the package?

Message 60 of 84
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