06-12-2013 07:30 AM
I AM CREATING THIS POST AND STARTING THIS DISCUSSION IN HOPES THAT EBAY/PAYPAL WILL CREATE A NEW FEATURE FOR SELLERS TO BE ABLE TO REQUEST RELEASE OF FUNDS FROM BUYERS ONCE DELIVERY HAS BEEN MADE AND OR POSITIVE FEEDBACK HAS BEEN LEFT AND BUYERS TO BE ABLE TO RELEASE FUNDS UPON SUCCESSFUL DELIVERY, INSPECTION AND OR THEY ARE SATISFIED WITH THE ITEM ONCE RECEIVED.
THE CURRENT SYSTEM OF ESTIMATED DELIVERY DATES AND 21 DAY WAITING PERIODS FOR NEW OR PART-TIME SELLERS (ESPECIALLY FOR CANADIANS) IS UNBALANCED AND UNFAIR. SOME PACKAGES ARRIVE LONG BEFORE ESTIMATED DATE OF DELIVERY. POSITIVE FEEDBACK IS LEFT AND FUNDS STILL DONT CLEAR IN MANY OCCASIONS FOR MORE THAN 10 DAYS AFTER.
THERE ARE MANY OPTIONS/POLICIES FOR COMPLAINTS AGAINST NON-PAYING BIDDERS AND BAD SELLERS BUT NO OPTIONS FOR GOOD SELLERS AND BUYERS. FUNDS CAN BE HELD AND RETURNED WHEN TRANSACTIONS GO BAD, BUT FUNDS CANNOT BE RELEASED WHEN TRANSACTIONS GO GOOD UNTIL EBAY OR PAYPAL ALLOW THEM TO BE.
EBAY GETS THEIR FEES, PAYPAL GETS THEIR FEES AND BUYERS GET THEIR ITEMS WHILE THE SELLER IS LEFT WAITING FOR THEIR FUNDS UNTIL EBAY/PAYPAL SEES FIT BY USE OF AN ESTIMATED DATE. CANADAPOST DOES NOT RECEIVE THE SAME RULES AS UPS (ARE THEY FORCING OR TRYING TO CONVINCE US TO CHOOSE UPS?) EVEN THOUGH THEIR COMPANIES ARE JUST AS REPUTABLE FOR CANADIANS . I AM HOPING THAT BY CREATING THIS POST I CAN BRING ATTENTION TO THIS MATTER AND CONVINCE EBAY THAT THEY SHOULD ADD THIS FEATURE OR SOMETHING SIMILAR TO THE EBAY COMMUNITY (IT MAKES SENSE).
PLEASE IF YOU AGREE OR EVEN DISAGREE WITH MY POST PROVIDE A RESPONSE OR SOME OF YOUR OWN IDEAS AND COMMENTS.
THANX FOR YOUR TIME
06-12-2013 07:42 AM
1) Please do NOT post in block letters.
2) That policy already exists on eBay.com: http://pages.ebay.com/help/pay/payment_unavailable.html
3) Do not duplicate threads.
06-12-2013 07:56 AM
You may notice the policy is slightly different on eBay.ca:
http://pages.ebay.ca/help/pay/payment_hold.html
06-12-2013 08:00 AM
Ya great!!!!
1) Sorry for the BLOCK letters!
2) My post was about changing/adding to current policy.
3) New here so don't know if its a duplicate thread or not.
Thanks for your support you were sooo helpful.
06-12-2013 01:07 PM
I like to be able to help new sellers if I can, but here I hardly know what to say -- you are complaining about a policy you should have been aware of before you began selling (assuming you did your 'homework' beforehand), a policy that is in any case a temporary situation until you become established.
There are very good reasons for this policy. Think of it as being similar to a probationary period at a new job. Once you've proven your merit, you aren't supervised as closely as at the beginning. This is sensible, and it isn't as if eBay or Paypal make it a secret from new sellers.
New sellers need to develop careful selling habits and build up a reputation of being dependable and professional. This particular policy restricts "fly-by-night" sellers - in other words it protects buyers from sellers who haven't yet got a stake in maintaining their eBay reputation. I'm not saying you are this type of seller, but everyone has to pass eBay 101. Everybody goes through it if they start from "0".
Judging from the fact that you've already received one negative in only 8 transactions since late January this year, you should be concerned less about the funds being held back and more about your seller profile. Now that your FB score is less than 90%, in buyers' eyes your credibility as a seller may be in jeopardy.
Believe me, there are many other restrictions and rules you'll encounter as a seller, most of which you have to accept if you want to continue selling effectively on this venue. Whether you've sold elsewhere or not, as a new eBay seller, you may find the policies different (and more strict than some other sites), and you need to review them carefully. Otherwise success here will be limited.
My best advice to you if you are really serious about long-term selling on eBay is not to start out with issues and petitions before you are even invested in eBay selling, but to get fully familiar with the seller policies, try to follow them closely for the next 6 months to 1 year, and firmly establish your seller reputation.
As an example, that negative you received could have been avoided by being very careful at the beginning of your eBay selling career to not list any item that might need to be pulled as non-available, or might have a chance of being sold elsewhere. You may be able to absorb this kind of FB without too much damage when you have several hundred transactions, but not at the very beginning.
I am not trying to be harsh, but from a seller's point of view eBay is a more demanding site than some. You must accept certain restrictions. It requires a serious, professional, very customer-friendly attitude to be successful as a seller, and you have not started out with the most effective approach.
Put aside complaints and petitions about policies for the time being. Once you have a few hundred FB points under your belt, you will know what is worthwhile trying to change on eBay and what is not. Focus your time and energy as a new seller on being the best seller you can according to eBay's rules, and you can do well here.
Whether this is a duplicate thread or not, it is probably worth repeating...
06-12-2013 01:17 PM
I'm pretty sure that when these huge financial institutions draw the time out during which they hold your funds as long as possible, they take that opportunity to play with your money.
During that time frame when the funds seem to be in limbo ............... that money has to be somewhere..........
And it's my guess that banks, paypal, etc. have very good reason in additoin to what meets the eye and they disclose to draw it out as long as possible.
06-12-2013 01:37 PM
I'm pretty sure that when these huge financial institutions draw the time out during which they hold your funds as long as possible, they take that opportunity to play with your money.
That may be true, but as a buyer on eBay I'd rather know that if I'm buying from a brand new seller, the chances of being defrauded are less if Paypal is holding sufficient funds to refund me on a transaction gone wrong.
The same argument could be made with respect to security bonds, or real estate deposits, etc., that someone gets to use the money while it's being held. That is true, but it's also an insurance policy that the one who is covered doesn't pay for.
I'm no fan of big banking, but I don't think eBay/Paypal should ever drop this particular restriction. It discourages deliberate fraudsters who think they can "drop in" on eBay, make a few sales, never deliver the goods, then simply disappear with the buyers' money. And it encourages otherwise unprepared new sellers to become educated at their own cost.
06-12-2013 02:01 PM
"It discourages deliberate fraudsters who think they can "drop in" on eBay, make a few sales, never deliver the goods, then simply disappear with the buyers' money.
And it encourages otherwise unprepared new sellers to become educated at their own cost. "
I totally agree in every respect.
06-12-2013 02:25 PM
Ya great!!!!
1) Sorry for the BLOCK letters!
2) My post was about changing/adding to current policy.
3) New here so don't know if its a duplicate thread or not.
Thanks for your support you were sooo helpful.
Incredibly mature response! I'm sure you'll have thousands jumping on your bandwagon.........
06-12-2013 02:43 PM
rose, I don't disagree with you. I'm just adding to it.
I'm just sayin' that paypal has many reasons for holding the funds in addition to those that meet the eye.
There are other incentives as well.
When I sell on a baby ebay id I'm always a little taken aback when I see that my funds are being held for so long.
I mean............ there is really no need for it as my account is pristine...............
But.......... they make no exceptions even though some sellers have proven themselves on other ids.
Ebay and paypal are closely connected, but when I sell on other sites my funds are released immediately regardless of my history there.
That's the kind of thing I'm talkin' about.
I'm assuming that's because I've proven that I'm good for it ............ but for some reason that doesn't count for anything on ebay while it does elsewhere.
There is no valid reason for the hold in all cases.
06-12-2013 02:56 PM
"There are other incentives as well. "
Please spell it out, clearly. What "other incentives'?
06-12-2013 03:03 PM
"I'd rather know that if I'm buying from a brand new seller, the chances of being defrauded are less if Paypal is holding sufficient funds to refund me on a transaction gone wrong.
"
It makes absolutely no difference what buyer protection one has for an ebay purchase on if there is funds in the paypal account or not. I don't have a problem with their hold policy, but its solely to protect paypal's interest, not the buyers
06-12-2013 03:47 PM
"There are other incentives as well. "
Please spell it out, clearly. What "other incentives'?
I already did in post #5. Please take a moment and read that post.
But allow me to elaborate as well:
First: I'm not saying anything about the hold........ right, wrong, or in between.
I don't care much about it.
However...........
I'm not a financial type person, but even I can see that it's very unlikely that this money is sitting stagnant for 21 days in limbo.
It's being invested. No?
Multiply all the new sellers' sales by 21 days and that's a truckload of money in paypal's hands to play with.
Don't you think it's interesting that this only occurs with ebay sellers?
I do.
While it may occur other places I know nothing about, I do know that it never happens to me.
Anyone can send money to my paypal account and I have access right away.
The only time there's a hold on my paypal funds is when I use a baby ebay id to sell.
The logical conclusion is that paypal is using the ebay connection to hold onto funds to invest for 21 days at their whim.
I know that's what i'd be doing if I had that money in my hands.............:).
Wouldn't you?
06-12-2013 04:03 PM
"It's being invested. No?"
That is the whole point, is it not?
You are suggesting - I wish you would spell it out clearly - that PayPal makes money by earning income on those amounts being held. Am I correct? Is that what you mean?
06-12-2013 04:23 PM
ebay announcement here
http://announcements.ebay.com/2012/03/a-note-from-michael-jones/
PayPal has always stored balances (including held balances) in FDIC-insured bank accounts, which earn a modest interest rate. To eliminate any confusion with our customers over the intent of our policy, we have decided to move the equivalent amount of money of our total “held balances” to a non-interest bearing account. We hope that this clarifies the intent of our policies, which we believe have always been transparent: to ensure a trusted experience that buyers expect and to encourage increased sales for our merchants and sellers.
06-12-2013 04:31 PM
PayPal makes money by earning income on those amounts being held
"It's being invested. No?"
That is the whole point, is it not?
You are suggesting - I wish you would spell it out clearly - that PayPal makes money by earning income on those amounts being held. Am I correct? Is that what you mean?
I did spell it out clearly, but I'll do so once again:
Yes and no to your conclusions.
I'm not saying that I know that PayPal makes money by earning income on those amounts being held.
I don't know that.
I am saying that it's a possibility and that the whole process begs the question.
I'm not a financial type...... have no interest in that stuff.......
But I do know that the banks often hold our money for a little longer than necessary, and it's because they're investing it and profiting from it.
Why should paypal be any different?
In conjunction with that, why is that baby ebay sellers have their money held regardless of their paypal history but to the best of my knowledge that only occurs with ebay generated funds.
Banks don't let the money at hand sit in Limbo. They put it to use and invest it.
Why wouldn't paypal do the same?
06-12-2013 04:46 PM
poco......... maybe .......... I don't believe that 100%.
For example, like I said I'm not a financial type..........
What does it mean that some money earns interest and some does not?
In addition, that announcement is over a year old and as we all know ........ things change rapidly here.
For example: When did this 21 day hold begin?
There is a lot of incentive to use that money, and I'm not saying it would be right or wrong.
I've learned from personal experience never to trust the banks.
They will tell you one thing and do another if they can get away with it.
Unless you watch them every single step of the way they will profit where they can even it is a little (or a lot) shady.
Why would paypal not be the same?
06-12-2013 04:47 PM
"I am saying that it's a possibility and that the whole process begs the question."
That is the problem. The usual innuendos.
You suggest, you imply, but never come out clearly on either side of the fence.
The reality is that PayPal does NOT earn a penny on those funds.
End of story. Put it to rest.
06-12-2013 04:53 PM
As usual, you are making a mountain out of a mole hill.
You take yourself too seriously.
Chill Out For Once!
06-13-2013 10:34 AM
I have no problem with this whatsoever my only problem with E-Bay is the New Seller Status...
I wish Ebay would make their transactions US/Canada not just US for reaching the capability to recieve funds instantly. As a canadian seller who deals mainly in canada it doesnt seem right.
I have over 25 transactions perfect seller history and well over my $250 threshold BUT that is GLOBALY which for me is 85% canadian sales.
It would be alot easier for canadians who are trying to start an online business for E-Bay to include them in the transaction portion of the requirements.