Should I cancel this order?

8xzjm36
Community Member
Item # 286327041488. I didn’t realize buying from someone with less than 98% FB was a problem.

Seller is supposed to ship within 10 days. That time has elapsed. I write twice since then and no answer. Should I just cancel the order and give negative feedback or wait until the delivery window has passed?
Message 1 of 4
latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Should I cancel this order?

....

You could ask to cancel the order, but the Seller still has to agree (but it might wake him up).

https://www.ebay.ca/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004

 

Otherwise you have to wait until you can open a refund claim for item-not-received.

 

As for negative feedback, I'd wait until after you either have a refund or have the watch.

 

-;-

View solution in original post

Message 4 of 4
latest reply
3 REPLIES 3

Should I cancel this order?


@8xzjm36 wrote:
Item # 286327041488. I didn’t realize buying from someone with less than 98% FB was a problem.

Seller is supposed to ship within 10 days. That time has elapsed. I write twice since then and no answer. Should I just cancel the order and give negative feedback or wait until the delivery window has passed?

Wait until the delivery window has passed.

Message 2 of 4
latest reply

Should I cancel this order?

Some sellers never bother updating -- I've dealt with 2 over the last 5 years (stuff arrived in both cases).

 

I can see why you are worried about this high cost purchase from a seller who normally sells items that are much less expensive.

Message 3 of 4
latest reply

Should I cancel this order?

....

You could ask to cancel the order, but the Seller still has to agree (but it might wake him up).

https://www.ebay.ca/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004

 

Otherwise you have to wait until you can open a refund claim for item-not-received.

 

As for negative feedback, I'd wait until after you either have a refund or have the watch.

 

-;-

Message 4 of 4
latest reply