Waiting on a seller that doesnt communicate or send shipping info

kadius_suidak
Community Member
so I'm a new eBay user and I kind of rushed into the whole thing. I bought a 50 dollar item, the seller almost instantly responded with what I think was a forwarded chain email in broken English. This was a week ago. I've tried contacting them since on 4 separate occasions and every message was ignored. I reviewed the're history as a seller and it was very minimal 3 positive reviews, but every review was from a person that was no longer a registered user. So basically how long should I wait before leaving negative feedback and filing a case? has anything like this happened to anyone else?
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Waiting on a seller that doesnt communicate or send shipping info

marnotom!
Community Member

I don't see anything in your list of recent purchases.  Is the item even still on eBay?  The listing shouldn't disappear from the eBay archives if you only purchased it a few days ago.


 


Is the seller still registered on eBay?  Is there a "not a registered user" message on his feedback page?

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Waiting on a seller that doesnt communicate or send shipping info

kadius_suidak
Community Member

the seller is still registed and selling items


. thats weird the purchase isnt coming up. on my ebay its listed as a won item that has been payed for. but yes the item was deleted by ebay.

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Waiting on a seller that doesnt communicate or send shipping info

Check your PayPal account.  You should have the eBay listing number there.


 


It is premature to think about leaving feedback.


 


File a claim for non-receipt through PayPal if payment was made more than four days ago.

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