What is happening with my parcel sitting at this hub in Toronto?

Hi, 

 

I recently purchased an audio component from ebay. I have been anxiously waiting for it, but I feel it has been delayed and sitting at this Toronto hub  for no apprent reason. 

Here is the parcel scanning activity so far on it:

 

  1. Wed, Mar 13
    7:56pm
    Arrived at Customs
    Toronto, L4Y1S2
  2. Wed, Mar 13
    7:56pm
    Country of Destination Scan
    Toronto, L4Y1S2
  3. Wed, Mar 13
    5:47pm
    Left Reliable Hub
    Toronto, L4W5J1
  4. Wed, Mar 13
    5:47pm
    Left Reliable Carrier Hub
    Toronto, L4W5J1
  5. Wed, Mar 13
    8:00am
    Received at Reliable Hub
    Toronto, L4W5J1
  6. Wed, Mar 13
    8:00am
    Cleared Customs
    Toronto, L4Y1S2
  7. Wed, Mar 13
    8:00am
    Processing Parcel scan event
    Toronto, L4W5J1
  8. Wed, Mar 13
    8:00am
    Customs Cleared
    Toronto, L4Y1S2
  9. Tue, Mar 12
    9:38pm
    Tendered for Delivery Normal Status
     
  10. Tue, Mar 12
    9:38pm
    Data Exchange Confirmation
     
  11. Tue, Mar 12
    4:37pm
    Departed for Destination
    Lockport, Illinois 60491
  12. Tue, Mar 12
    3:23pm
    Container Closed
    Lockport, Illinois 60491
  13. Tue, Mar 12
    8:35am
    Container Assignment
    Lockport, Illinois 60491
  14. Tue, Mar 12
    8:29am
    Customs Documentation and Labeling
    Lockport, Illinois 60491
  15. Tue, Mar 12
    8:29am
    Second Dimension Event
    Lockport, Illinois 60491
  16. Tue, Mar 12
    8:29am
    First Dimension Event
    Lockport, Illinois 60491
  17. Tue, Mar 12
    8:28am
    Processing at Shipping Center
    Lockport, Illinois 60491
  18. Mon, Mar 11
    7:26pm
    Label created
     
  19. Mon, Mar 11
    7:26pm
    Tracking details uploaded
     
  20. Mon, Mar 11
    12:00am
    Label created
     
  21. Mon, Mar 11
    3:15pm
    Tracking number provided
     
  1. At Hub (Step 2)
  2. Mon, Mar 11
    2:34pm
    Item arrived at hub
     
  1. Seller to Hub (Step 1)
     
    I would really appreciate some feedback on this one. As you can see it has been sitting there for over twenty four hours. 
    Thank you to all. 
Message 1 of 7
latest reply
6 REPLIES 6

What is happening with my parcel sitting at this hub in Toronto?

Seriously?

Message 2 of 7
latest reply

What is happening with my parcel sitting at this hub in Toronto?

What is the estimated delivery date/range that was given to you when you made your purchase?

Message 3 of 7
latest reply

What is happening with my parcel sitting at this hub in Toronto?

It's not unusual for items to be in customs for days, 24 hours is not long at all. Just wait it out, it doesn't mean there's a problem, this is totally normal.

 

Message 4 of 7
latest reply

What is happening with my parcel sitting at this hub in Toronto?

marnotom!
Community Member

@analogcannuck wrote:

 

I would really appreciate some feedback on this one. As you can see it has been sitting there for over twenty four hours. 

My feedback is that after I eliminate all the duplicated and ambiguous scan information, I see an item that appears to be moving normally.  Remember, your item isn't going on a solo road trip.  It's travelling with dozens if not hundreds of other packages that have to be sorted and grouped and it's probably at that stage now.

 

After years of being a tracking geek, I've come to the conclusion that the value of tracking is mostly marketing puffery.  Items arrive when they arrive in the condition in which they arrive and following the tracking doesn't change that.  Knowing where and when your item was last scanned doesn't do anything to change the transport of your item.  Unless your item is close to or way past the last estimated delivery date, there's really not much reason to keep checking your item's shipping progress. it's just adding to the anxiousness you're experiencing.  I'd go for a walk.

Message 5 of 7
latest reply

What is happening with my parcel sitting at this hub in Toronto?

That long long looooong list covers a whole TWO DAYS since the seller shipped it.

What dates were you given as a window for delivery.?

Mark your calendar  and do something else until then.

 

STOP WATCHING TRACKING.

Message 6 of 7
latest reply

What is happening with my parcel sitting at this hub in Toronto?

Can you update us?  Did it arrive?  What day?

Message 7 of 7
latest reply