eBay

canadian.tree · ‎06-07-2018

Gross amount$257.50 CAD

PayPal transaction fee-$12.93 CAD

Gross amount$277.12 CAD

PayPal transaction fee-$13.91 CAD

calling paypal but anyone else experience this ?

lotzofuniquegoodies · ‎06-07-2018

Just called Paypal. Apparently as of approximately May 12, 2018 Paypal has started to charge an extra 1.0 % to any cross-border transactions. The buyer is advised of the additional 1.0 % but as per Paypal most would ignore that message and the charge would get passed on to the seller. Paypal said we should have a message about this increase but in looking at my Paypal account was not able to find anything to that affect. I have asked them to resend to me. Will pass on as soon as I receive. Was also told I should try to pass this on to buyers. Adding more fees is really not feasible. When you click on Paypal fees in their website it does not mention this fee increase as far as I can tell. Have suggested it be shown in the transaction detail. He was going to pass that on to their higher powers.

-Cm

lotzofuniquegoodies · ‎06-07-2018

This is the email I just received from Paypal. According to the email it appears the fee is actually higher to add to this new confusion.

Cross border fees are applied to international personal payments and purchase payments. Cross border fees are paid by either the sender or recipient of the payment, not both. Cross border fees are charged due to the extra costs involved in processing multi-currency payments.

International Personal Payments:

If you send money using PayPal balance or your bank account and introducing a new flat fee of $2.99 or $4.99 per transaction depending on the recipient’s country.
If you send money using your credit card, debit card, or PayPal credit you will be charged the new flat fee per transaction depending on the recipient’s country + 2.9% of the transaction amount + a fixed fee based on the currency.

International Purchase Payments:

If you receive an international payment for a purchase, you’re charged a standard fee of 4.4% plus an additional fixed fee. The fixed fee is based on the currency of the payment.
It’s free to send payments for your purchases, even for some international payments. Some fees may be applied if PayPal performs a currency conversion to complete your transaction. And your financial institution may charge fees directly to the card you use to fund a cross-border payment even where no currency conversion is involved.

For more information on fees, click Legal Agreements at the bottom of any PayPal page, then click PayPal User Agreement and then click Fees.

You can also click here to see fee estimates for international payments.

Don't forget, we're always around if you need us. Just click "Help" in the top right corner of any PayPal page to visit our improved Help Center.

Add your mobile number to your PayPal account so we can reach you right away if we ever need to verify account activity with you. Simply log in to your PayPal account, click "Profile" near the top of the page and then click "Update" beside "Phone."

You can also make and receive payments with your mobile phone when you add it to your PayPal account. After you confirm your number and create a PIN, you'll be able to get money, send money, check your balance, or manage your account from your phone using simple text messages.

Sincerely,
Eoin
PayPal Customer Solutions Support Specialist
PayPal

Copyright© 1999-2018 PayPal. All rights reserved.

-CM

femmefan1946 · ‎06-07-2018

If you send money using PayPal balance or your bank account and introducing a new flat fee of $2.99 or $4.99 per transaction depending on the recipient’s country.

Huh?

The grammar of that statement makes it incomprehensible.

Is it possible they mean "and we are introducing a new flat fee"?

lotzofuniquegoodies · ‎06-07-2018

Curious to know if anyone else received/saw a notice about that increase? I can't find anything. Just another example of how we as Canadian sellers are being penalized. As for when the new payment service kicks in, does anyone have an idea how the payment fees will compare to Paypal?

-CM

canadian.tree · ‎06-07-2018

Got an answer although will read through what you wrote . I had micro payments enabled from when I sold video games .

femmefan1946 · ‎06-07-2018

If you receive an international payment for a purchase, you’re charged a standard fee of 4.4% plus an additional fixed fee. The fixed fee is based on the currency of the payment.

The 4.4% has been standard for dotCOM registered sellers, but I'm not sure that it isn't new for the rest of the world.

It would be nice to see a chart of the 'fixed fees' since that might help some sellers decide what countries they want to Block.

kawartha-ephemera · ‎06-07-2018

This isn't new, PayPal has had this in place for quite a long time. The 2.9 can vary depending on where and how the payment originates. In past years I've found this information buried somewhere within PayPal's terms of service. Since there's nothing that could be done about it other than to not sell internationally, I never worried too much about it.

Just guessing here but the very highest rates may have something to do with exchanging some of the minor currencies that can have a lot of volatility. Then too PayPal does not operate in all countries, in those cases there may be an additional "middleman" adding cost.

femmefan1946 · ‎06-07-2018

And now I'm worrying that Paypal will start charging 4.4% on US payments.

And wondering what Ayden will be charging.....

pjcdn2005 · ‎06-10-2018

You are likely aware of this now but want to clear up confusion for anyone ne else.

Part of that email they sent you is for Americans only. The top part is the same for us but that is for when using the friends and family send feature. The bottom part under purchase payments is for American sellers.

We have always (as long as I can remember) paid 3.9% to PayPal for transactions outside of the US and Canada. They raised the rate to 3.7% a while ago.

pjcdn2005 · ‎06-10-2018

@femmefan1946 wrote:

It would be nice to see a chart of the 'fixed fees' since that might help some sellers decide what countries they want to Block.

If you click on fees at the bottom of your PP account page there is a list of the fees however they are in the other countries currency so the cost in $C could vary day by day.