Buyer Central

UV Resin from China to Canada

I ordered UV Resin a couple of times from China because it seems to be the only source that doesn't include shipping that is twice the product price. Yet I never received it. Is there something stopping it at customs? Has anyone been successful getti...

Coupon code applied at checkout then charged full amount

Hello guys Id like to know if anyone here experienced the same thing as me,On june 21th ebay provided a coupon code PSUPERSUMMER that i used at checkoutand got a 15$ USD discount. Yesterday i did look at my order details and i saw that no coupon code...

Same Lens For Sale By Same Seller?

I was about to bid on an item,a lens,over eBay.I saw that a seller has that item for sale,but only in bidding format.Lens specifications and photos have been described and uploaded.At first look,everything is OK for bidding,but...I saw in seller's fe...

Latest Promo: 'Share the love: Get $10 when your friends shop eBay'

This one has made its way to ebay Canada. https://www.ebay.ca/gi/r/rlp?campaign_id=5338327216

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Buying from the U.S.

I won't buy from the US strictly for their shipping prices. I can order something from China for eg. an item for $10.00 CAD + free shipping, that crosses an ocean, then crosses the U.S. and then across the border to Canada.If I order that same item f...

June 27 $15 coupon code (ends Eastern time zone midnight)

What is the Promotion? This Coupon is a $15 discount, valid until 11:59 PM ET on June 27, 2018. Discount applies to the purchase price (excluding shipping, handling, and taxes) of eligible item(s) of $75 or more on eBay.ca. Eligible items exclude ite...

Problem with seller

I bought a women's strapless padded bra from ebay seller it arrived detective so I contacted the seller told the seller what happened sent the info that was requested heard nothing from him the seller answered me back said that they lose records and ...

lots of orders i dont receive lately is this normal ?

I have 5 orders that didn't arrive yet and is passed Estimated delivery date (From China) ... Some sellers want to refund me (If i receive order after the refund i will just pay it back) or resend ... but if they resend the order, and i received the ...

Resolved! How does cancelling an order as a buyer affect me?

I wanted an item in the colour that was pictured in a seller's listing. I paid with "buy it now", and then the seller replied about 2 days later that he doesn't have the colour, and asked if he can he cancel the order. I really did want it, so it was...

Why do I have to file a return for every part of a purchase?

Short and sweet, for some reason when I go to a sale and try to do a return it seems to require me to do each part of the purchase separate (I ordered several pieces from the same seller.) This is extremely annoying as it was a single sale and I just...

Not able to bid/buy anything

Hey everyone so I recently created my account, and I am trying to bid/buy items, but it says I am only restricted to bidding on one item at once due to a buyer restriction. I am not sure why this is happening, I am assuming it is there until you offi...

USPS Priority Mail - Fast?

Just wondering if anyone has a current opinion of USPS "priority post" mail service coming from California. A seller from California has stated 3-5 delivery days to my Vancouver Island BC home address. thanks in advance...

Resolved! Delivery status shows like a delivered , but I did not get the item. What to do in my case?

I have made my order. Saller shipped it to me at 29.05.18 . At 07.06.18 status of the item was changed to DELIVERED, but I did not get the item. I have even did not got the message from my post that I have a parcel. This is the track number that I go...

Chinese product arrives in 11 to 12 days and getting a notice from Canada Post.

I've been seeing fantastic shipping lead times from China in the last few weeks. I've received stuff from between 21 to 11 days. The latest deliveries have Canada post tracking numbers and I get notified when packages are delivered. This is great. I ...

These article probably explain why Canada Post often doesn't collect taxes on items over $20

"De minimus threshold" (DMT) is postal service speak for the price cutoff below which they don't collect duty and taxes. This article sums up the problem with Canada's $20 DMT: "it makes little sense to have taxes that cost more to collect than they ...

seller lied about theyre location

hi im i need help i bought something the sellers listing said usa even the pic of the item said "fed ex usa seller" well i come to find out from my tracking number hes in china **bleep** im very angry it takes a very long time to receive anything fro...

alot more than .029% +.30 $

Gross amount$257.50 CADPayPal transaction fee-$12.93 CAD Gross amount$277.12 CADPayPal transaction fee-$13.91 CAD calling paypal but anyone else experience this ?

you can purchase it and go thru ebay’s shipping prog

Sorry, my english is not good and I don't know well about ebay.I want to bid on an article, but they don't ship to Canada.I sent a message and they said to me "If you want this particular item, you can purchase it and go thru ebay’s shipping program....

seller has been removed by eBay

I paid for an item and found out after the seller was removed from ebay,i sent the seller a message 3 days ago but no response so i contacted ebay for help on an item not received,i pointed to the item and got this message-'We're sorry there's an iss...

Do you have to attach pictures for a dispute

If I'm disputing a item not as described do I need to attach picture? My phone broke and I don't have a camera

"See Seller's other items" link is gone...

eBay:I don't want a store link....bring back the old "See Seller's other items" or I will likely purchase a lot less!

Today only—20% off everything

Hi all, We're having a 20% off sidewide coupon today, June 6th, until 10PM EST on purchases of USD $50 or more (the $50 minimum can be met with a combination of items in your part totaling $50, or a single item). Coupon code (case sensitive): PICKDAD...

First time seller in Canada, Global Shipping Program, how to and cost

Listed collection of 100 vinyl records, total weight 42 kilos, could go in two packages 30cm x 30cm x 75cm. Buyer is in South Korea(SK). Offered to ship Canada Post. Surface mail max 20 kilos to SK, so 3 packages would need to be sent total cost $250...

WHy is the Global Shipping Program even a thing?!? It's a scam.

YOu guys are adding on charges to orders that the Canadian Border Agency wouldn't even friggen tack on. https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.htmlgoods worth CAN$20 or less; andgifts from family members or friends who live...

Reminder - weekly chat is open now!

Howdy - The weekly chat is open now for your questions. Head on over and I'll see you tomorrow! Tyler

Thanks for a kick in the pants. Message received two days AFTER 8x Bucks promo expired. AGAIN

There is no bottom to the depth of my frustration with this. For the second time this month on a promo and the third time in other news (Seller Update) it appears that ebay's direct Message to me via eBay Messages about something presumably important...

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Seller's account deleted before I could pay for my auction item, help?

Long story short, I found a dirt cheap bootleg of a figurine I had been wanting, and figured that I could have that until I get the real deal for Christmas. Bid on it and won it, had it in my cart and was going to pay for it tonight. This seller was ...

Unlocking phone

seller refuses to call provider after I make the pourchas they said no do it your self Bell and Virgin Mobile said the owner has to call in so to avoid been messed around what do U suggest thanks

Question: Return label for defective goods sold

In Canada is a seller required to send a prepaid shipping label to a customer, if the items are defective and do not work. Second question does this shipping label have to also be a traceable shipping option. I know the rules in the USA but wondered ...

Has Anyone Received a Coupon as Part of a Refund, When No Coupon Used in Purchase?

Oh it was weird. I emailed a seller to advise them my item from China had not arrived almost 3 months later, and that the tracking had never updated. The seller immediately issued a refund and commented that the item must have been lost in the mail. ...