Buyer Central

Search Suggestion - Hide Listings

Like many users, I have specific items I'm looking for. It would be nice to have the option to hide specific listings that show up in a search so I don't see them again. Craigslist has an option like this and I'm not sure why ebay hasn't added a feat...

Recieved only partial refund and now I can’t open a case.

I purchased three like items in different sizes in April. The seller was in China and offered free shipping so of course it was going to take a few months to get to Canada. The estimated delivery date was July 11, so even though items from another Ch...

can I pay for my order later?

I'm trying to buy two different items from the same seller and combine the shipping. asked the seller to send them together, he agreed but wants me to not pay for the orders so he can change/adjust the shipping charge.well, I tried that , had to comm...

No Outbid notice and Sudden Change in Product

I had placed a bid on an item and was the leading bidder however I did not win and did not receive an outbid notice. I can understand this but my concern is that when I checked the listing in bids/win tab the listing for this item that I apparently l...

Confusing issue with seller and a broken item, and I can't find the help I need

(If I posted this in the wrong place please move it, or tell me how to move it, to the right one, thank you). A seller accepted a return on a broken item with missing parts, but would not send a label instead he contacts me and then tells me not to s...

I had to Verify it was me. What a pain

I was on ebay shopping for some cell phone stuff. I try to log in and am confronted with a demand to reset my password but no button or Link. Frustrating and humiliating that I am required to prove my identity and change my password. I spent 15 minut...

New and improved Money Back Guarantee, and still incomplete

Sellers may want to read the link below including opening up the blue+ 's. https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

private listing - bidders' identities protected

Wow, what a coincidence... 2 auctions by the same seller, both about to end, price keeps going up.So far a total of 9 bids on each in 3 days.... all 'private listing - bidders' identities protected'.I was going to bid.Thanks but no thanks!Seeing far ...

15% off on purchases. Ends 2am ET

Some limitations...please read. How to redeem your Coupon:1.Shop for eligible items. (See below for exclusions).2.Pay for your item by 2:00 AM Eastern Time on July 12, 20183.Enter the Coupon code in the redemption code field: PRIMOSALE Terms & Condit...

Resolved! Did eBay remove item location from the search page?

Before, this is what could be done, you could narrow down your search to your area or country: Now as of July 2018, that option seems to be missing: This is simply unacceptable and hinders the eBay experience. I would rather shop on sites where they ...

Ebay Bucks Voucher

Not sure if this has been pointed out or observed recently but here is what I discovered using my eBay Bucks voucher. When you go to apply your voucher to a purchase it confirmed it was applied and then noted it on my Paypal email confirmation notice...

Global Shipping Program - Ebay's Achilles Heel.

Ebay used to be my go to place for anything electronic a few years back and I would frequently recommend it to others. Most of the items purchased came from the US (I'm in Canada), with some as far away as Texas and California. There was no GSP back ...

UV Resin from China to Canada

I ordered UV Resin a couple of times from China because it seems to be the only source that doesn't include shipping that is twice the product price. Yet I never received it. Is there something stopping it at customs? Has anyone been successful getti...

Coupon code applied at checkout then charged full amount

Hello guys Id like to know if anyone here experienced the same thing as me,On june 21th ebay provided a coupon code PSUPERSUMMER that i used at checkoutand got a 15$ USD discount. Yesterday i did look at my order details and i saw that no coupon code...

Same Lens For Sale By Same Seller?

I was about to bid on an item,a lens,over eBay.I saw that a seller has that item for sale,but only in bidding format.Lens specifications and photos have been described and uploaded.At first look,everything is OK for bidding,but...I saw in seller's fe...

Latest Promo: 'Share the love: Get $10 when your friends shop eBay'

This one has made its way to ebay Canada. https://www.ebay.ca/gi/r/rlp?campaign_id=5338327216

Screen Shot 2018-06-26 at 6.20.47 AM.png

Buying from the U.S.

I won't buy from the US strictly for their shipping prices. I can order something from China for eg. an item for $10.00 CAD + free shipping, that crosses an ocean, then crosses the U.S. and then across the border to Canada.If I order that same item f...

June 27 $15 coupon code (ends Eastern time zone midnight)

What is the Promotion? This Coupon is a $15 discount, valid until 11:59 PM ET on June 27, 2018. Discount applies to the purchase price (excluding shipping, handling, and taxes) of eligible item(s) of $75 or more on eBay.ca. Eligible items exclude ite...

Problem with seller

I bought a women's strapless padded bra from ebay seller it arrived detective so I contacted the seller told the seller what happened sent the info that was requested heard nothing from him the seller answered me back said that they lose records and ...

lots of orders i dont receive lately is this normal ?

I have 5 orders that didn't arrive yet and is passed Estimated delivery date (From China) ... Some sellers want to refund me (If i receive order after the refund i will just pay it back) or resend ... but if they resend the order, and i received the ...

Resolved! How does cancelling an order as a buyer affect me?

I wanted an item in the colour that was pictured in a seller's listing. I paid with "buy it now", and then the seller replied about 2 days later that he doesn't have the colour, and asked if he can he cancel the order. I really did want it, so it was...

Why do I have to file a return for every part of a purchase?

Short and sweet, for some reason when I go to a sale and try to do a return it seems to require me to do each part of the purchase separate (I ordered several pieces from the same seller.) This is extremely annoying as it was a single sale and I just...

Not able to bid/buy anything

Hey everyone so I recently created my account, and I am trying to bid/buy items, but it says I am only restricted to bidding on one item at once due to a buyer restriction. I am not sure why this is happening, I am assuming it is there until you offi...

USPS Priority Mail - Fast?

Just wondering if anyone has a current opinion of USPS "priority post" mail service coming from California. A seller from California has stated 3-5 delivery days to my Vancouver Island BC home address. thanks in advance...

Resolved! Delivery status shows like a delivered , but I did not get the item. What to do in my case?

I have made my order. Saller shipped it to me at 29.05.18 . At 07.06.18 status of the item was changed to DELIVERED, but I did not get the item. I have even did not got the message from my post that I have a parcel. This is the track number that I go...

Chinese product arrives in 11 to 12 days and getting a notice from Canada Post.

I've been seeing fantastic shipping lead times from China in the last few weeks. I've received stuff from between 21 to 11 days. The latest deliveries have Canada post tracking numbers and I get notified when packages are delivered. This is great. I ...

These article probably explain why Canada Post often doesn't collect taxes on items over $20

"De minimus threshold" (DMT) is postal service speak for the price cutoff below which they don't collect duty and taxes. This article sums up the problem with Canada's $20 DMT: "it makes little sense to have taxes that cost more to collect than they ...

seller lied about theyre location

hi im i need help i bought something the sellers listing said usa even the pic of the item said "fed ex usa seller" well i come to find out from my tracking number hes in china **bleep** im very angry it takes a very long time to receive anything fro...

alot more than .029% +.30 $

Gross amount$257.50 CADPayPal transaction fee-$12.93 CAD Gross amount$277.12 CADPayPal transaction fee-$13.91 CAD calling paypal but anyone else experience this ?

you can purchase it and go thru ebay’s shipping prog

Sorry, my english is not good and I don't know well about ebay.I want to bid on an article, but they don't ship to Canada.I sent a message and they said to me "If you want this particular item, you can purchase it and go thru ebay’s shipping program....