Buyer Central

Just beware of GLACIALLY-slow deliveries from Ebay U.S.

When I order something from Amazon, my delivery time if the item is in-stock and local is about 10 hours. An order fulfilled from the U.S. takes maybe 2-3 days, sometimes only 1 day. Ebay, thanks to their indescribable "global shipping" program has t...

High value item, concerned with pending dispute process.

Hey all, I've been an intermittent ebay user for the past 5+ years and have just recently used it to purchase a rather high value item ($500USD) with the intention of gifting it to a relative. After a week and a bit, I finally got around to opening a...

Asendia / UniUni are HORRIBLE for Canadians buying in the US! Solution in the text.

Asendia / UniUni are HORRIBLE for Canadians buying in the US! First of all, the tracking number provided in ebay doesn't work unless you go here https://a1.asendiausa.com/tracking/ Then you get another tracking number. That's right. This company work...

Buyers, don't play coy. SELLERS are upping shipping and reducing costs to thwart DUTIES

People expressing shock at this make me laugh. If you see an item that should cost $500 and it says, "$200 for the item and $300 for shipping" don't pretend to be "shocked" that the shipping is too much. You KNOW you are seeing a HUGE cut on on the p...

Resolved! DHL payment for import duty to canada

Hello everyone, Small question one of my order is currently block by DHL because waiting the payment for the customs duty. I'm the buyer and I did not receive an email for the payment. It is with the "ebay international shipping". Do I need to do som...

EBAY The worse shipping experience a buyer can have.

Can you imagine buying a simple things and it taking almost 30 days to arrive + having to watch your package jumping from one place to another (more than 20 places) until it gets finally shiped to you and also have you paying same value as express sh...

OrangeConnex Bogus Tracking Numbers

I bought 2 different items from 2 different vendors and got 2 different tracking numbers from OrangeConnex but in each case, my package was never delivered. The problem is the last 9 dated and time stamped entries (right down to the minute and second...

Directed to anyone who needs to appeal incorrect customs charges with eIS

Attached is the eBay link to dispute those charges. No promises/guarantees but will send you in the correct direction. "can be submitted here https://ocswf.ebay.com/mudcwf?deptName=CollectRemitRefund for the order. That will be sent to our team for r...

Do NOT buy anything from UK sellers that use EBAY Global Shipping

What happened to the items? Totally legit unrestricted shell cameos lot for parts or repair that the Global Shipping Dept (whoever the F that is) deemed restricted so they would not complete the transaction from UK to US. This is total BS! Can't get ...

I met a scammer

I spent $580.00 on a certified ruby and diamond chain tennis bracelet from eBay seller callsunshinejewels_united. A gemologist inspected the certificate and found discrepancies between the information on the bracelet and the actual item, implying the...

PACKAGE STUCK AT GLENDALE

My package arrived at Glendale on July 3rd. THE DELIVERY DATE TO ME WAS JULY 28th. and no updates on the package. I have created a case the seller advised me to get eBay involved. Like eBay is a joke I spoke to the eBay support rep she said that mayb...

Resolved! Bid extensions

I saw over on the US boards eBay is trying out bid extensions in the trading card category if any bid are placed on the last 2 mins, I think. Does anyone know if there is just the one extension and if they'll be testing this out in Canada as well?

if you are purchasing ebay doesnt have your back

Twice now, ebay has extended the wait time on behalf of the seller.Both items I HAD ALREADY PAID FOR had NOT been delivered in a reasonable timely fashion.So rather than expediting a refund to me, ebay consults with The SELLER and systematically exte...

Resolved! Finding the Canadian sellers

Anyone else ever wish they could see ALL of the Canadian sellers on Ebay.ca? I've bought hundreds of laptops, mostly from U.S sellers but with our dollar in the toilet and the international shipping I've decided to just buy from sellers in Canada. Li...

As a buyer, is there any way to opt out of GSP (or whatever ebay calls it now)?

I'm located in canada, and i buy from the US quite often. I've found that when my orders come in via GSP (or whatever it is, just gonna call it GSP for simplicity), the shipping takes twice as long than it would if it were shipped direct via USPS > C...

Another Asendia Thread

And Asendia is still garbage. I do watch repair, bought a part from a Florida based seller, but before buying asked the seller is he ships directly with USPS or if he participates in the ebay shipping program. The seller stated he only uses USPS. Pac...

EBAY Hub (International) DHL E Commerce

Have a package currently at the eBay international hub in Glendale Heights Illinois. EBay gave me a new tracking number starting with EE. I checked it on DHL and say it’s en route to DHL for 3 days now.This normal? Every package I’ve ever received fr...

Ebay international shipping has lost its mind: RIP Ebay

$289 USD to ship 2 small transistors?Whats even happening here? Thats insanity

eBay Is Awful!

I don't know what is worse, Scamazon or eBay. Scamazon scams you, while eBay allows scams and doesn't care. I can't report anything unless it's extremely specific circumstances, not things like Seller refuses to ship an item, or contact customer serv...

ebay International Shipping Ripoff

ebay international shipping overcharges for international shipping and does not provide service to incorporate duty. I have to pay DHL a $12.50 fee to collect $4 in duties. Ebay needs to negotiate this egregious fee down. It kills the value. Ebay is ...

Did not receive my package tracking shows it wasn’t shipped to my address and eBay declines appeal

Looking for some help I ordered an item from the US to my destination in Canada, tracking shows it was picked up in Illinois at a post office. Nothing shows it ever. made it to Canada. I submitted a did not receive investigation with eBay. They decli...

cannot contact seller

I am looking to purchase something but It says I cannot e-mail or contact the seller. Should I be worried and shy away from this purchase? I'm a bit hesitant because I cannot ask questions Thoughts?

Customs Mississauga (EBay Hub International)

Anyone else seeing slow customs handing off to the delivery companies from DHL from Mississauga customs location?

EBay EIs Package Tracking Hub

I placed a handful of orders with shipping through the EBay international shipping option, many I paid fees up front. There’s 3 packages currently at Step 2 at the eBay hub, none have update with a new tracking number . One of the packages has custom...

Incoming package from Europe stuck in Mississauga Customs for a week and counting...anyone else?

Wondering if anyone else is experiencing long Customs delays at Mississauga, Ontario? Very unusual....usually have packages go through Customs there in a few hours, a day tops. Anyone hear anything about a slowdown? Should have nothing to do with tar...

Multiple items stuck at eIS, is there a reason for the delay?

few weeks ago I ordered a items from the US that ship through eIS and all of them have gotten stuck at ebay's Glendale heights hub. item's arrived at hub within a week, but delivery date is approaching soon. Is there a reason why nothing seems to be ...

Item lost at Glendale Hub

As many other Ebay customers, my item was lost/delayed at the Glendale hub. Item bough on june 2, arrived at Hub on june 10, then not a single scan since. I opened a ticket on 25th, and this morning I got a 400$ full refund by ebay. It says ; We're s...

YIKES ... I thought the iPad was bad

My grandchildren spend hours on theit iPads, like most of today's generation. I, ahem, have to stop nagging them to stop, as I just found out that I have spent around 700 minutes on this forum! But, I'm old and can 'justify' it. Right?

Please stop using UniUni

They have a 33% success rate delivering to me in downtown city.UniUni attempted one delivery of two packages. Their official policy says they will re-attempt in 24-48 hours which they did not honor. It’s been 6 days now with no update on tracking. I ...

Resolved! Your shipment is being returned due to issues encountered

From Canada purchased and paid for item from USA. Shipping status shows "Your shipment is being returned due to issues encountered"I'm not able to open a dispute since the items is still "in transit".Seller won't refund, what action would be next?