eBay return policy.
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05-01-2019 08:43 AM
I bought an item with a return policy of 30 days and so far it's still stuck in Beijing or hasn't entered my country yet in 20 days! When that 30 day expired and in the end I receive a "scam", not as described item or nothing at all. Will I be covered?
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eBay return policy.
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05-01-2019 11:34 AM - edited 05-01-2019 11:41 AM
@bobc.us2015 wrote:
I bought an item with a return policy of 30 days and so far it's still stuck in Beijing or hasn't entered my country yet in 20 days! When that 30 day expired and in the end I receive a "scam", not as described item or nothing at all. Will I be covered?
ebay protection is
(a) 30 days starting when last delivery date has been passed -- this is for Item-Not Received. Look at your purchase details for the delivery dates. Open a case if the delivery time has expired.
(b) For Item-not-as-described, this protection starts when item is delivered.
If you paid with PayPal you also have 180 days of protection from day of purchase.
As a side note: 20 days from China is not considered slow for shipping.
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