frauds going on

rkhawar
Community Member

buyers should be aware and careful. i have to share a bad experience. i bought an iPad cover and delivery date was long around a month and so. i did not receive the  item, i contacted the seller , they asked to wait a few days more and if i don't receive it they will refund the money , i didn't receive it and they said we are on holiday and as soon we are back will refund. and they did not . at this point i tried to open a complain but i cant because that item is not on list any more. i did try to contact ebay , but good luck if you want to contact them, there is no way you can contact ebay. so i lost the money. lesson i learned . either don't buy on ebay, if you have to than buy from north america only with short delivery time. and open the complain immediately if you don't receive it

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frauds going on

File item not received through Paypal. you have 180 days.

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frauds going on

and stop buying from asian countries..is the couple of dollars difference really worth waiting 2 months..??

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frauds going on


@rkhawar wrote:

,,,. at this point i tried to open a complain but i cant because that item is not on list any more....


When looking at your purchases you can change the display time period -- the default value is 60 days, but you can change it to 2017 or 2016 or 2015 to see older purchases.

 

...

 

When the eBay Item-Not_Received protection expires, you also have (if used) 180 days of protection with paypal.

 

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frauds going on

This is boilerplate and not everything will apply to you.

 


You have 30 days after that 'last estimated date for arrival' to open a Dispute with eBay's Resolution Centre, which is at the bottom of this page.
The first suggestion is to Contact the Seller. Don’t get into a conversation.
Just ask “When was this sent? What service was used? What is the tracking number?”
Don’t get into a conversation. You want either a prompt refund OR a tracking number that shows the purchase is in Canada.
Do NOT accept a replacement. It won’t arrive.
Do NOT close the Dispute until you have the product or the refund.
If you have already attempted to Contact the Seller,  skip that step, ask eBay to step in and Escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.
 
If the 30 days have passed, go to your Paypal account.
You have 180 days from payment for this Dispute.
Find the transaction and copy the number.
The PP Resolution Centre is at the top of your PP account page under Tools
Same process basically, skip the Contact Seller and escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.
 
In future, read the feedback.
Don't buy from sellers with less than 98% positive (99% for Asian sellers)
Read the negative feedback , including seller responses, for patterns like slow or no delivery, poor communication, low quality, counterfeits.
 

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frauds going on

now days they given fake tracking number look like item been shipped but they did int 

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