02-20-2023 12:18 PM - edited 02-20-2023 12:29 PM
Just went to create a new promotion today. In the process of doing so noticed for the end date eBay has updated the format so you must manually change to get promotion to complete. See attached.
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In the past, selecting from the date box worked without issues for both required fields. (Both fields used identical matching date formats)
-Lotzofuniquegoodies
02-20-2023 02:12 PM
I just created a new peomotion and did not have any issue and did not see any difference from before. The ending date I selected from the calendar...
02-20-2023 02:59 PM
@brettjet38 wrote:I just created a new peomotion and did not have any issue and did not see any difference from before. The ending date I selected from the calendar...
As of late it apperars many of the eBay site(s) reported issues are extremely random or temporary. Totally can depend on the O/S, browser or app you are using what you will experience/require a workaround for. It's like Canada weather. If you don't like the weather right now, wait 5 minutes.
-Lotz
02-21-2023 03:21 PM
@lotzofuniquegoodies wrote:
Just went to create a new promotion today. In the process of doing so noticed for the end date eBay has updated the format so you must manually change to get promotion to complete. See attached.
---->
In the past, selecting from the date box worked without issues for both required fields. (Both fields used identical matching date formats)
-Lotzofuniquegoodies
Hi @lotzofuniquegoodies! Let me get this over to the correct team so they can take a look at it. And have you seen this occur on any other listings you may have created while trying to promote them?
02-21-2023 03:53 PM
devon@ebay wrote:
@lotzofuniquegoodies wrote:
Just went to create a new promotion today. In the process of doing so noticed for the end date eBay has updated the format so you must manually change to get promotion to complete. See attached.
---->
In the past, selecting from the date box worked without issues for both required fields. (Both fields used identical matching date formats)
-Lotzofuniquegoodies
Hi @lotzofuniquegoodies! Let me get this over to the correct team so they can take a look at it. And have you seen this occur on any other listings you may have created while trying to promote them?
Hello Devon,
This occurred when creating new promotions from scratch. I don't often add items to a promotion after the fact so unsure if this was taking place elsewhere. Normally I just select the date using the calendar and go to next step.
-Lotzofuniquegoodies