4 listings ended tonite;1sold;no email saying item sold;nothing showing up

jcd931
Community Member

I had four items ending tonight; I watched them as they wound down.  One item sold, but I can't see the sold item or the unsold items anywhere.  I usually get an e-mail in my Hotmail account to say an item sold or didn't sell; nothing received, so I can't send an invoice to the buyer.  I tried both Mozilla and Explorer; same result in both.  I can send e-mails to other accounts from my Ebay Hotmail account and I can receive e-mails in my Ebay Hotmail account from other accounts.  Anyone else having trouble tonight or any suggestions on what I should try?


 


Thanks in advance.

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4 listings ended tonite;1sold;no email saying item sold;nothing showing up

Maybe it has something to do with the change in the forums... but really not sure of that. Hope someone else will be able to post before the forums go in "read only" mode.

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4 listings ended tonite;1sold;no email saying item sold;nothing showing up


I had four items ending tonight; I watched them as they wound down.  One item sold, but I can't see the sold item or the unsold items anywhere.  I usually get an e-mail in my Hotmail account to say an item sold or didn't sell; nothing received, so I can't send an invoice to the buyer.  I tried both Mozilla and Explorer; same result in both.  I can send e-mails to other accounts from my Ebay Hotmail account and I can receive e-mails in my Ebay Hotmail account from other accounts.  Anyone else having trouble tonight or any suggestions on what I should try?


 


Thanks in advance.



Hi jcd931,


 


Has it come through yet? I'm hoping it was just a bit late in getting to you. Mind dropping me an email with the item number so we can see if this is currently a known issue please?


 


Thanks,

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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4 listings ended tonite;1sold;no email saying item sold;nothing showing up

jcd931
Community Member

Hi Kalvin: Thanks for responding.  I sent you an e-mail with the item numbers.  I received notification at 3:29 AM CST, and item has already been paid for, so it looks like all is working as it should now, although I just noticed there isn't a copy of my e-mail to you this morning in my sent folder.  There was a check mark in the " Save a copy of the sent message to my sent folder." box, so it should have been there.   I have another item ending in a couple of hours and will let you know if the issue is still there.


 


Thanks.

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4 listings ended tonite;1sold;no email saying item sold;nothing showing up

This problem cropped up last weekend as well.

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4 listings ended tonite;1sold;no email saying item sold;nothing showing up

jcd931
Community Member

Everything seems to be working fine now.

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