Can Buyer Close An Un-escalated Request?

[teenytrinkets]

If a buyer opens a request for an item not received, can they close it if they've confirmed they've received it?

[recped]

They "can".

If they don't it will close on its own eventually.

[pjcdn2005]

If there is no tracking showing that an item was shipped, I wouldn’t count on an inr closing on its own. In the 2020 spring update ebay said that they may close an inr after 3 business days even if the buyer did not ask them to step in if there was no proof of shipping.  

[google64]

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@teenytrinkets wrote:
If a buyer opens a request for an item not received, can they close it if they've confirmed they've received it?

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The request was closed
Buyer closed this request on 17 Jan 2021 because you resolved the problem.
Buyer's message
Sorry, I should have looked at the tracking again. I looked yesterday and it showed it was in New York since the 7th.

I'm going to say probably.