Canada Post "Free Shipping Tuesdays" is back for 2024!

[dinomitesales]

Good news, folks! It's back!

5 Tuesdays in October this year, so 5 free shipments.

One domestic Expedited Parcel up to 5 kg OR 1 Tracked Packet USA up to 2 kg.

Details: https://www.canadapost-postescanada.ca/freetuesdays

[vintagenorth]

Thanks for the heads up!

[38e_avenue]

Nice, but it will cause thousands of defects. We will need to add the tracking manually, and this feature is broken (check several threads posted here) since 1.5 year. CP tracking is marked as USPS tracking, which the system cannot handle properly and doesn't update. 

As a result it will never show "delivered", even if on the USPS website the thacking works perfectly and shows "delivered". 

Is the savings worth of 5 defects? Calculate .....  

[reallynicestamps]

And one to the USA? That's new.

Not posting tracking does not lead to Defects, nor does it affect our status as GLOBAL Top Rated Sellers.

https://www.ebay.ca/help/policies/selling-policies/global-seller-performance-policy?id=4351&st=3&pos...

"No more than 5 or 5% of transactions" is the Global standard.

Posting tracking numbers does protect us from impatient buyers who might otherwise open Claims.

[38e_avenue]

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@reallynicestamps wrote:

Not posting tracking does not lead to Defects, nor does it affect our status as GLOBAL Top Rated Sellers.

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Except you are a Top Rated Plus on .com, like me.  Not providing a validated tracking counts as a defect. 

 

This kind of a defect is not a "real" defect (it's not shown in the "request to remove defect" section), but still might cause troubles, if accumulated above 5%.  

[dinomitesales]

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@reallynicestamps wrote:

And one to the USA? That's new.

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OR, not and.

Also I've never experienced a defect from not purchasing shipping directly through eBay.

I regularly use flat rate boxes which require me to manually update the tracking.

[38e_avenue]

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@dinomitesales wrote:

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@reallynicestamps wrote:

And one to the USA? That's new.

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OR, not and.

Also I've never experienced a defect from not purchasing shipping directly through eBay.

I regularly use flat rate boxes which require me to manually update the tracking.

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Does CP offer US flat rate boxes? Had no idea ...... 

[dinomitesales]

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@38e_avenue wrote:

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@dinomitesales wrote:

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@reallynicestamps wrote:

And one to the USA? That's new.

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OR, not and.

Also I've never experienced a defect from not purchasing shipping directly through eBay.

I regularly use flat rate boxes which require me to manually update the tracking.

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Does CP offer US flat rate boxes? Had no idea ...... 

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I never said US had flat rate boxes. In your initial post you said "We will need to add the tracking manually, and this feature is broken." I've never experienced this.

[38e_avenue]

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@dinomitesales wrote:

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@38e_avenue wrote:

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@dinomitesales wrote:

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@reallynicestamps wrote:

And one to the USA? That's new.

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OR, not and.

Also I've never experienced a defect from not purchasing shipping directly through eBay.

I regularly use flat rate boxes which require me to manually update the tracking.

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Does CP offer US flat rate boxes? Had no idea ...... 

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I never said US had flat rate boxes. In your initial post you said "We will need to add the tracking manually, and this feature is broken." I've never experienced this.

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Sure, but since the beginning I am talking about CP/USPS tracking mismatch, so if there are no US flat rate boxes, what is your comment about? How it applies to the discussion? 

[regs43]

Do you try typing in Canada Post when uploading the tracking to override the pre set USPS that I believe tries to populate.

When I used to manually add tracking before ebay labels I understand what your saying happens. I typed in Canada Post or CPC, but I don't recall if it ever gave me defects. I just had a few Small Packets to the USA not scan and got orange circles for them but not any other orders that I recall (I used .ca for everything)

I rarely look at any of these metrics on ebay (defects, late shipping rates etc). like once every 3 months maybe

[dinomitesales]

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@38e_avenue wrote:

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@dinomitesales wrote:

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@38e_avenue wrote:

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@dinomitesales wrote:

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@reallynicestamps wrote:

And one to the USA? That's new.

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OR, not and.

Also I've never experienced a defect from not purchasing shipping directly through eBay.

I regularly use flat rate boxes which require me to manually update the tracking.

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Does CP offer US flat rate boxes? Had no idea ...... 

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I never said US had flat rate boxes. In your initial post you said "We will need to add the tracking manually, and this feature is broken." I've never experienced this.

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Sure, but since the beginning I am talking about CP/USPS tracking mismatch, so if there are no US flat rate boxes, what is your comment about? How it applies to the discussion? 

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I read your initial post multiple times.

You said "it will cause thousands of defects" without specifying "it" so I thought you were just talking about the promo in general. You then went on to say "We will need to add the tracking manually, and this feature is broken". I then mentioned that that hasn't been my experience because I've used Flat Rate boxes, have added the tracking manually, and haven't experienced this "broken feature".

You then say "CP tracking is marked as USPS tracking, which the system cannot handle properly and doesn't update" and I'm thinking "huh? why would eBay mark a domestic shipment as USPS?".

Apparently you were referring to US shipments only when this was a discussion of a promo pertaining to both domestic and US shipments... I think?

Even so, and if what you're saying is true about US-bound shipments uploaded manually, this would only apply to the subset of people that are a) selling on dotcom; b) are choosing to use the promo for the US shipment and not the domestic shipment; and c) are infrequent enough sellers, or sellers that already have pre-existing defects, for which this might drop them below 95%. I feel like this is a non-issue for the vast majority of sellers.

[reallynicestamps]

I use Registered Mail domestically fairly often since it can be the cheapest tracked option for shipments under 500grams and 2 cm thick (ie Letter Rates).

It is necessary to add the tracking manually since, like prepaid boxes, this service cannot be purchased through eBay.

But there is no problem adding it.

When you start to enter C.A. N. , Canada Post is one of the immediate choices.

[38e_avenue]

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@reallynicestamps wrote:

But there is no problem adding it.

When you start to enter C.A. N. , Canada Post is one of the immediate choices.

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I don't know how many times I put CP into the box on both, .ca and .com. 

I explained earlier MANY times - it's accepted, but doesn't update later. 

Here I found the image from my earlier post from January - it shows ONE AND THE SAME tracking: 

I repeat here again: it's ONLY about CP to US shipments added manually. 

Seriously, am I the only Canadian seller here, who sells mainly to the US, is TRS Plus on .com and is OBLIGATED to provide a WORKING tracking to keep all the TRS priveleges at the .com site?  

I sell here for living, not for fun or to kill the boredom, so YES, I bother about the metrics. 

[flipistics]

The last 2 that I've purchased directly from Canada Post to the States, which were manually entered, tracked fine. They were to PR though and sent Tracked Packet USA.

Did you have the items listed on dot com or dot ca?

[38e_avenue]

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@flipistics wrote:

The last 2 that I've purchased directly from Canada Post to the States, which were manually entered, tracked fine. They were to PR though and sent Tracked Packet USA.

Did you have the items listed on dot com or dot ca?

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I never listed on .ca. Tried to enter the tracking on both, .ca and .com. Also using different browsers. Always the result was the same.  The tracking works fine on CP and USPS websites, but NEVER on Ebay, as shown above. 

[38e_avenue]

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@flipistics wrote:

The last 2 that I've purchased directly from Canada Post to the States, which were manually entered, tracked fine. They were to PR though and sent Tracked Packet USA.

Did you have the items listed on dot com or dot ca?

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Here an example from August.

The tracking on EBay website:

And the THE SAME tracking on Canada Post website: 

[flipistics]

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@38e_avenue wrote:

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@flipistics wrote:

The last 2 that I've purchased directly from Canada Post to the States, which were manually entered, tracked fine. They were to PR though and sent Tracked Packet USA.

Did you have the items listed on dot com or dot ca?

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I never listed on .ca. Tried to enter the tracking on both, .ca and .com. Also using different browsers. Always the result was the same.  The tracking works fine on CP and USPS websites, but NEVER on Ebay, as shown above. 

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It's possible it's an issue on dot com and not dot ca. The good thing is that you're much more likely to get it fixed there. Make sure you post this issue on the dot com boards.

Out of curiosity, what happens if you select USPS rather than CP for the carrier?

[38e_avenue]

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@flipistics wrote:

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It's possible it's an issue on dot com and not dot ca. The good thing is that you're much more likely to get it fixed there. Make sure you post this issue on the dot com boards.

Out of curiosity, what happens if you select USPS rather than CP for the carrier?

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I tried to enter the tracking on .ca as well - with the same result. 

I will not even try to select USPS  😃  I tried Post Canada and CPC - and always USPS was the final result. 

What's interesting, it doesn't apply to any other service, CP-UR small packet or ChitChats... 

Thank you for trying to provide a solution. I truly appreciate it. 

I found here something VERY INTERESTING!! Look at the right side - CP changes to USPS and vice versa!!! 

It must be something wrong with the TP service identification. If added automatically, it's recognized as CP, if manually - as USPS.  This one was printed from Ebay and changes FREELY from CP to USPS, then to CP, and to USPS - again ......

And to complicate it even more: TP label shows: 

1. Canada Post logo

2. F - USPS First Class logo

3. POST EXPRES USPS logo

Seriously, here I surrender! 😁

[38e_avenue]

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@flipistics wrote:

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Out of curiosity, what happens if you select USPS rather than CP for the carrier?

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I will definitely try to choose USPS next time. 

Maybe it makes a difference - USPS chosen by me, or imposed by the system. 

[dinomitesales]

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@38e_avenue wrote:

I found here something VERY INTERESTING!! Look at the right side - CP changes to USPS and vice versa!!! 

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It's not changing back and forth between Canada Post and USPS - this looks like a screenshot from Parcels app; it's just taking data from both carriers. If you isolate all the "Canada Post" entries that's what it would show on canadapost.ca, and if you isolate the USPS entries that's what it shows on usps.com.