Removal of free $100.00 insurance on small packet will be a min of 12.5% fee increase for private insurance to replace it.
I use Small Packet a lot, for the insurance, with the thought that if an eBay customer claims non-delivery, I can use the insurance to pay out without the extra expense of "tracking". No drawn out arguments, just the usual delay with CP's delivery times.
But if there were automatic DC, then the insurance would not be necessary. The world's postal systems are very reliable about delivery - if not always fast.
However, I said "eBay customer" deliberately, because with decades in mail order selling everything from woodstoves to postage stamps, and thousands of customers, I have to say that the eBay customer is the most impatient and the one most likely to claim non-receipt, even when the product is one that generally has a very ethical clientele, like philately.
If the cost of the new 'tracking" (which I would prefer to be Confirmation of Delivery) is reasonable- as in less than a loonie, I don't think I would complain. Well, not much.
I would suggest that each seller who is unhappy about this send a letter to your Member of Parliament. There is no need to put a stamp on the envelope for this. Just write OHMS where the stamp would go. (MPs get 'free franking" privileges on both incoming and outgoing mail. ) Parliament only controls the price of Registration and of First Class Domestic letters, but at least it will put it on the radar.
Hmm- how about letters to the Business Editors of the Globe and Mail and of the Ottawa Citizen (both widely read in Ottawa) about this blow to small business and to the one growth part of Canada Post's business?
