eBay

momcqueen · ‎08-05-2016

This might be a new bug or a long-standing one that I've only now taken notice.

If you, as a seller, have selected Flat-rate shipping and/or domestic lettermail for your item and you have multiples of it placed in your cart, people who are ineligible for free postage will see only FREE postage as an option in their shopping cart.

I am unclear as to what the lynch pin is with this since I can only speak for the way my own items are set-up. I found this is another seller's listings, and tried to re-create it with mine. I could only do so with the listings where I had set-up flats-rate domestically. Calculated shipping still worked to combine properly.

Here is my example. These items do not ship free to buyers in the States unless the 10+ rule is triggered. Merely adding a second item will make it show free in the Shopping Cart whereas it still properly combines postage estimates on the listing page itself. Again, these items doc not ship free to the USA unless ten are bought, not two.

i.am.vivian · ‎08-07-2016

From the SHIPPING tab I get this. It looks like if I buy one and pick the ECONOMY shipping it is supposed to be FREE.

Better check all your listings and see what you can do about it because with the Sunday night shoppers you could lose out big time.

pjcdn2005 · ‎08-07-2016

Mj is referring to US postage not domestic, becoming fee with the second item. She set up domestic shipping as free...it isn't a glitch

It is odd though that no one else has mentioned having the same problem yet.

i.am.vivian · ‎08-07-2016

@pjcdn2005 wrote:
Mj is referring to US postage not domestic, becoming fee with the second item. She set up domestic shipping as free...it isn't a glitch

It is odd though that no one else has mentioned having the same problem yet.

Oh I see, so it is all supposed to be FREE in Canada then? I wonder if that is what is causing the system to mix it up. I wish they would spend more time and resources fine tuning important issues that matter and not on cosmetic things that don't. My pics have wigged out now anyway so maybe that's a sign. 🙂

momcqueen · ‎08-07-2016

Some items ship free, while others don't. It's also combining some calculated shipping items to erroneously ship free at two when it should only be triggered at ten.

momcqueen · ‎08-07-2016

With the Mickey Mouse minifigure example, it does ship free in Canada but shouldn't to the USA.

With the Thomas train example, it should only show free shipping in Canada if ten are placed in the cart.

But the glitch seems utterly random to me. Like it's affecting some items and some combinations but not others and there is no pattern to it that I can discern.

momcqueen · ‎08-19-2016

New bug.

Canada Post does not offer Air Parcel to Australia so it should neither be showing an an option nor showing as FREE. This is an old error but one that seems to be back for more.