Whenever a customer wants to buy multiple items from me, with combined shipping, they say they can't buy first and wait for me to weigh together and send an invoice. They tell me the ebay system makes them pay first. When I call ebay, they say, it should work for them, buying without paying. I've had the same problem for so long. Have any of you ever been able to do this? There has to be a better way than having them pay and issuing a refund. They hate that. I also don't want to spend a bunch of time cancelling listings and trying to combine them. Sometimes there are too many photos and I might need those if they complain about the contents they were expecting. I must be just missing a setting somewhere or something?
I'd really appreciate any advice.
