It's frustrating- I buy and sell a lot of coins from the US and globally. I understand the logic of eBay collecting GST/HST- because the government is losing money. The issue is they don't understand Canadian tax/duty laws. There is no tax/duty on silver/gold coins, with some exceptions. Now - what happens is you call them- after you pay for the item- or even before you pay, they encourage you to pay- and you will be refunded the taxes. They say the 'tax department' is swamped, so that it may take a day or two. I've been waiting for almost THREE months, and not a dime has been refunded. I call them- and I get the run-around- again- and am told that the issue would be marked 'high priority' and thanks for the call- then nothing.
I can't be the only one this happens to. It's particularly sad for those who are just getting into coin collecting and don't know they are overcharged- and those who want me to do something. All I can do is refer them to eBay for the run-around.
So eBay- question- what are you doing with all the extra revenue you are receiving- that isn't going to Revenue Canada?
