
03-06-2023 05:44 PM
I've lost two packages that were photographed delivered by Fedex, to porch pirates. If you must ship via Fedex, opt for the $5.50 signature, avoid the problems this causes.
03-06-2023 07:47 PM
These were eBay sales under $750? I know it's **bleep**ty (for the buyer) when it happens, but as long as you have tracking that shows delivered this isn't really your problem.
03-07-2023 12:07 AM
You can add that $5.50 charge as a Handling Charge.
Be sure to tell your customer that you will use Signature Confirmation "for his protection" even though it really protects you more.
Americans are weird about having to collect their parcels, so you should make that little extra effor to sell this as for their benefit.
03-13-2023 07:19 PM
Ya it looks cheap. It is not cheap - they charge big brokarage fees both ways. That is why I am still using Canada Post - I want return customers, not upset ones that think they got ambushed when they have to pay those fees on pickup.
03-13-2023 11:06 PM
True- FedEx is notorious not only for high "brokerage" fees, but also for not collecting those fee on delivery, but billing the recipient (who signed for the package without reading the small print) weeks later. Then when the buyer refuses to pay, FedEx comes back to the shipper/seller.
However, our American customers have a dutyfree allowance of $800, so they should not be getting hit with any "brokerage" fees. This may have changed with the advent of "internet"/state sales taxes.
03-14-2023 09:34 AM
@reallynicestamps "True- FedEx is notorious not only for high "brokerage" fees, but also for not collecting those fees on delivery, but billing the recipient (who signed for the package without reading the small print) weeks later. Then when the buyer refuses to pay, FedEx comes back to the shipper/seller...
...then again
03-14-2023 09:36 AM
UPS is not better...
03-15-2023 01:48 AM
You have to wonder about that gif.
Certainly it is not on the way from the terminal to the recipients offices and homes. No one would ever be able to find anything and deliveries would mean repetitive travel and visits.
Is it FedEx drivers who are supposed to only turn right when driving because it is more efficient?
So I guess they are picking up from a dropbox or office, and taking the shipments to a terminal for sorting.
But it certainly reinforces that any shipment should be packed to allow for a drop of two feet then a 50 lb package to fall on top of them, as I learned in an eBay seminar at the turn of the millennium.
03-15-2023 11:36 AM
@reallynicestamps wrote:You have to wonder about that gif.
Certainly it is not on the way from the terminal to the recipients offices and homes. No one would ever be able to find anything and deliveries would mean repetitive travel and visits.
Is it FedEx drivers who are supposed to only turn right when driving because it is more efficient?
So I guess they are picking up from a dropbox or office, and taking the shipments to a terminal for sorting.
But it certainly reinforces that any shipment should be packed to allow for a drop of two feet then a 50 lb package to fall on top of them, as I learned in an eBay seminar at the turn of the millennium.
It does look like a pickup from an urban location like an office:
I appreciate the initial reaction to seeing something like this is shock without the awe, but once one thinks about it, there really isn't anything that egregious about the handling of those boxes. Whatever's in them is obviously lightweight and if the contents were that fragile, some sort of insulation should have been used. The only other way to get them to the back of the truck would have been to walk them up there which would have been time-consuming and pointless given that everything in that truck's going to shift every which way to Sunday on the road as there are no containers in which to put the boxes.
03-15-2023 12:03 PM
Its in New York City...