eBay

tobey_arih · ‎06-06-2018

I can't even leave neg feedback against buyers who don't pay? I have 5 total in 2 weeks alone. that open a dispute is completely useless since it doesn't show on the member's profile the number of unpaid strikes. it is a hassle to configure the requirements. More bloody micromanagement I don't need to address. Ebay should at least accomodate the sellers and give us the options to deal with the stupidity of non-committed buying/winning members since we are the ONE making the dough for them.

amcdc79 · ‎06-06-2018

You can set your listings for immediate payment, to stop that from happening. Unfortunately there are pros and cons when you do.

While I agree it is a pain that they can tie up inventory, unpaid strikes do affect the buyers.

We may supply the listings, the buyers supply the dough.

hlmacdon · ‎06-06-2018

Unpaid item assistant plus amending your buyer requirements to filter buyers with x number of non-payment strikes are actually quite effective. Many sellers use that as a blocking criteria so while it may not immediately help you, having your non-paying buyer end up with a non-payment strike does help....until the buyer simply changes to using the guest checkout feature at which point any blocks are rendered useless. That said there are still many bad actors who haven't clued into using guest checkout.

reallynicestamps · ‎06-06-2018

a dispute is completely useless since it doesn't show on the member's profile

No it doesn't.

But sellers can use their Seller Preferences to automatically Block bidders with Unpaid Item Strikes.

And eBay does punt buyers with 'too many' Strikes although how many is too many is not public information. (Nor should it be.)

I can't even leave neg feedback against buyers

It's been nearly a decade since sellers could.

Who do you think reads feedback?

Not other sellers.

Most transactions are Fixed Price. The seller meets the buyer when he buys.

Of the 15% or less of transactions that are Auctions, most include a Buy It Now option. The seller meets the buyer when he buys.

Of the few Auctions that get multiple (or any) bids, most bids arrive in the last few seconds. The seller meets the buyer when he buys.

So who reads Feedback?

Your future potential customers.

How will they feel about a seller who is badmouthing his other buyers?

tobey_arih · ‎06-07-2018

@reallynicestamps wrote:
a dispute is completely useless since it doesn't show on the member's profile
No it doesn't.
But sellers can use their Seller Preferences to automatically Block bidders with Unpaid Item Strikes.
And eBay does punt buyers with 'too many' Strikes although how many is too many is not public information. (Nor should it be.)

I can't even leave neg feedback against buyers
It's been nearly a decade since sellers could.

Who do you think reads feedback?
Not other sellers.
Most transactions are Fixed Price. The seller meets the buyer when he buys.
Of the 15% or less of transactions that are Auctions, most include a Buy It Now option. The seller meets the buyer when he buys.
Of the few Auctions that get multiple (or any) bids, most bids arrive in the last few seconds. The seller meets the buyer when he buys.

So who reads Feedback?
Your future potential customers.
How will they feel about a seller who is badmouthing his other buyers?

Point 1: Yes, once again, its more micromanagement I dont need to do. Guess what? Buyers abused the feedbacks system by negging wiht justicification against the seller. Especially when Ebay closed the case in my favor and Paypal also too yet, the buyer can still neg me. How fair is that?

Then I got to go the merry-go-round with the an open cases while my items are just sitting around collecting dust. it wastes my time. This is isn't effective nor friendly to the sellers.

Point 2 (reading feedbacks): I don't need to if I can see the percentage of that buyer if I don't like it with multiple negs or unpaid strikes, then I punt that bidder off the auction.

Point 3: Badmouthing is actually done by the Buyers. I got this idiot with an excuse for a budget of 95CAD and stupid enough to bid on two fitbits (owiing 181 + shipping) and wins. Then completely backs out with the aforementioned excuse. I was nice to cancel one, but not the other. So this buyer negs me.

BTW - that dispute never has favourable outcome since I know that buyer won't pay, period.

Point 3 (meeting the buyers): I am unsure where you going with this. 99% of my sales are not pickups.

tobey_arih · ‎06-07-2018

that is not good.. bad buyers able to circumvent..

@hlmacdon wrote:
Unpaid item assistant plus amending your buyer requirements to filter buyers with x number of non-payment strikes are actually quite effective. Many sellers use that as a blocking criteria so while it may not immediately help you, having your non-paying buyer end up with a non-payment strike does help....until the buyer simply changes to using the guest checkout feature at which point any blocks are rendered useless. That said there are still many bad actors who haven't clued into using guest checkout.

yep.. just a hassle. Ebay is not that seller-friendly.

tobey_arih · ‎06-07-2018

I won't use it since some buyers do have a legitmate reason for unable to complete his/her obligation within a time frame. For example, take me, I have (i think) two strikes bcuz I was I ended up in the hospital and couldn't communicate with the sellers during that time. Yet, I can still buy items I want. *shrugs

tobey_arih · ‎06-07-2018

@amcdc79 wrote:
You can set your listings for immediate payment, to stop that from happening. Unfortunately there are pros and cons when you do.

While I agree it is a pain that they can tie up inventory, unpaid strikes do affect the buyers.

We may supply the listings, the buyers supply the dough.

Err, we supply the dough to ebay's income as fees + subscription.

momcqueen · ‎06-08-2018

All the advice given to you has been valid.

Are you looking for the answer(s) that will solve your problem(s) or are you merely looking for arguments?

femmefan1946 · ‎06-08-2018

The seller meets the buyer when he buys.

99% of my sales are not pickups.

met·a·phor

ˈmedəˌfôr,ˈmedəˌfər/

noun

a figure of speech in which a word or phrase is applied to an object or action to which it is not literally applicable.
"“I had fallen through a trapdoor of depression,” said Mark, who was fond of theatrical metaphors"
synonyms: figure of speech, image, trope, analogy, comparison, symbol, word painting/picture
"the profusion of metaphors in her everyday speech has gotten pretty tiresome"
a thing regarded as representative or symbolic of something else, especially something abstract.
"the amounts of money being lost by the company were enough to make it a metaphor for an industry that was teetering"

Try "the seller learns who his buyer is when he buys".

Especially when Ebay closed the case in my favor and Paypal also too yet, the buyer can still neg me. How fair is that?

No. He can't.

He can only leave feedback if he wins the Dispute, and not always then

its more micromanagement I dont need to do.

You can choose not to protect yourself. You're a big boy now.

while my items are just sitting around collecting dust.

Or you could list them - 30 days Fixed Price or Good Til Cancelled. A few minutes of your time. Less than is needed to post to the Boards.

I don't need to if I can see the percentage of that buyer

It is quite possible to have 100s of negs and still have 100% positive feedback, because: ratios.

Then completely backs out with the aforementioned excuse. I was nice to cancel one, but not the other. So this buyer negs me.

Ah!

So this was an Unpaid Item Dispute? Or did you just cancel?

Cancellations are fast, but both parties can leave feedbck.

UIDs are slower (8 days to completion) but no FB can be left and the deadbeat gets a Strike.

Experienced sellers use Strikes to help each other since we use our Seller Preferences to set up Blocks against deadbeats with Strikes.

It takes a long time though-- maybe two minutes.

2756anderson · ‎06-09-2018

Deadbeats are rampant now. I've had about 40 cases in the last six months, especially from zero-feedback types. Ebay is just following brick and mortar retail. Both are terrified of Amazon (for good reason) and bend over backwards for the customer, offering ridiculous benefits like 3 month return policies, that kind of thing. Try doing that at an auto dealership!! Also, because of CHINA and its government-sponsored shipping subsidies, along with "free shipping" retail outlets are increasingly offering on items over $99.00, when you hit them with shipping costs they freeze-up. Australians seem particularly oblivious to the fact it costs a lot more to ship (from N. America) 12,000 miles than 500 miles...

pjcdn2005 · ‎06-09-2018

I haven't had 40 or even 20 deadbeat buyers in the last 10 years! Part of the problem may be that you say that you will ship internationally but you are not giving buyers a shipping price that they can see before they make the purchase.