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I know there have been problems with Light Pocket USA vanishing and a new requirement to log into your Canada Post account if you have one but I did all that, completed all my forms (customs and phone number for recipient double-checked) and I still got shunted with no explanation. Has anyone figured out what the actual heck is going on?
Like every other seller, I don't have time to sit around and pick my teeth with a ballpoint pen while I wait for some nerd at paypal or Canada Post or Pitney Bowes to realize their 'new and improved' interface has fatal flaws.
I'm packing this and taking it directly to my nearest postal counter to ship it. When I get back, I'm going to call paypal and demand a credit to my account for the money they've wasted by denying my ability to print online with my ebay discount. I suggest everyone affected make the same request so that, when paypal or Pitney Bowes starts losing money, they might sit up and notice they've messed something up for us measly peons who depend on them.
@mjwl2006 wrote:
A Since nothing went today as it should, I'm way further behind tomorrow than I was yesterday.
Well Said. 
@mjwl2006 wrote:I know there have been problems with Light Pocket USA vanishing and a new requirement to log into your Canada Post account if you have one but I did all that, completed all my forms (customs and phone number for recipient double-checked) and I still got shunted with no explanation. Has anyone figured out what the actual heck is going on?
Well, if it's any consolation, this is exactly (your screen shot) the problem that has been happening to me for the past week or so. No one believed me, or named the usual suspects -- browser type, cache clear, etc. etc., which I don't think has anything to do with this whatsoever. I called Paypal, they blamed eBay. I see from another poster here that Paypal told them that Canada Post is the problem (doubtful).
I messaged one of the "pinks", he said it's Paypal's fault, citing that Paypal will be leaving the eBay label business shortly. However, he did say they should still provide a functioning service until Shippo replaces it, which I'm told in is about 3 to 4 weeks.
We absolutely should bring this up at this Wednesday's board hour. Personally, I've not been able to get one label to print in the usual way (using the eBay link) as I wanted it for about 8 days now. Sometimes I can get a label by going back through the Paypal transaction directly (i.e. not using the eBay link), but the discount is lower on Tracked Packet through the direct Paypal route.
Tonight, to top it off, both Light Packet and Small Packet were absent from the drop-down list, AND I also got the error screen above that you posted. Ding-ding-ding, Trifecta!! I actually laughed out loud at how ludicrous this was.
I've got more urgent and important things to do tomorrow than stand around in the Post Office, so I paid the extra dollars and used Tracked Packet, although I had to go through the Paypal transaction directly to get it to print.
The Tracked Packet discount through eBay was shown as 10%, but when I went directly through Paypal, the discount was only 6.25%. Weirdly, the former showed Tracked Packet's base cost as $16.71, the latter as $17.68 (both Cdn funds). What that's about, who knows, but it means Paypal made an additional buck off me tonight because their system didn't work as it should -- not to mention that I could have used Light Packet and spent about half of what I ended up spending for shipping if only it had been available.
What a fiasco.
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