I need two shipping labels, one for item A, another for item B. They have to be shipped separately.

[toronto-art-lover]

eBay assumes that the two items I sold to a buyer can be shipped in one package.  But in fact the two items can not be shipped in one package, because the bigger and very heavy item will damage the other thin and fragile item.  Because the buyer order the two items at the same time, eBay system allows me to create only one shipping label, meaning the two items have to be shipped in one package.

I tried the ebay "Help" (AI, auto response), that said "An agent will call you".  But no call from eBay!

Anyone can help?  Thanks

Bill

[38e_avenue]

That's very easy - just choose "get another label". It's available even long after the item has been delivered.

The 2nd label may be different - you can freely change the size, weight, and the carrier.