Is Markdown Manager not working for you guys too?

I have been trying to set a Markdown Sale for the weekend since early this morning. I keep getting the following Error Message. 

 

Have any other sellers experienced this today?

 

 

Screenshot 2024-11-22 at 3.30.03 PM.png

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Re: Is Markdown Manager not working for you guys too?

Yes the same thing is happening to me. I’ve never had this issue before
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Re: Is Markdown Manager not working for you guys too?

jcinto
Community Member
Yup, same for me. If it isn’t fixed by Saturday morning, I’ll phone it in to eBay.
Message 3 of 7
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Re: Is Markdown Manager not working for you guys too?

I informed eBay Support of this issue this morning. They quoted a 48 hour window to fix it. I’m a bit surprised that they hadn’t noticed it themselves. Together, eBay store owners must represent the lion’s share of eBay’s total turnover, so I’d expect eBay to be more proactive in maintaining the tools at our disposal. Apparently, they only became aware of the issue today, although this message thread was started yesterday. Could someone at eBay monitor and respond to community discussions in future?
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Re: Is Markdown Manager not working for you guys too?

gauld
Community Member

I noticed that myself and I don't have a way to contact them myself. I went to additems to a few sales and it didn't work. It told me that i ddin't have an Ebay store .. which is false. I then tried to create a new discount just to see if it would work and it said it's not working as well.

So far i've had about $10.00 in sales in 2 days too and none today ,,,, not good .... my sales used to be great on Saturday but lately no sales at all on Saturdays .. amd I always seems to be on days after they modify the site. They really need to stop messaing with teh sie in the last quarter unless it's fix the site. Everything they've done lately is horrible, like fixing inbox so people can barely read it. It was better the way it used to be 1100%

 

thanks

-Bill

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Re: Is Markdown Manager not working for you guys too?

LOL- I was given a 48-hour window to fix it THURSDAY NIGHT.  I have $100 CDN (sorry- not offering US $) that says if this were an issue on the .com site it would have been fixed within a couple of hours.   I said a bad word- (not really, but the moderator didn't like it)- when I said in another thread that we ALL HAVE TO CALL EBAY AND (word rhymes with itch).  This is costing me way too much money- If I don't sell the stock that I've been getting for three months for this week because of eBays lack of quality control on tech issues- I'm going to need to go bankrupt - The only PLUS side is I still have 50-60 items to list- it seems to allow me to do that- So I'm selling stuff close to MSRP- and can't offer discounts- great!  No sales- and I can't blame the people. 

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Re: Is Markdown Manager not working for you guys too?

ryan82ca
Community Member

Same issue here since yesterday morning as well.  sent a feedback online and they seem to be aware of it Called into ebay and was told 24hours, but issue not resolved.  This causes a significant loss for businesses especially trying to get the black Friday sales event going for our American customers.  I too have expereicend a number of impactful quality control issues lately with new updates being done to the site and app and have provided feedback each time.  Lets hope this is resolved soon.  

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