eBay

intimewithmusic · ‎10-12-2023

Mom always said, " If you don't have anything nice to say

after months and months of polite suggestions,

Just shop at Shippo".

Thanks Mom!

regs43 · ‎10-31-2023

This issues happening with like 5+ items on an invoice to the USA and if I need to make a change to something it seems

I had an order for 3 items (same listing multi quantity) and same buyer bought 3 more on another multi quantity listing on a different invoice. I couldn't create a label for EITHER order and tired to combine them in the bulk that work either. I had to use Canada Post. That was Sunday
didn't
Today I had 34 item order, that I deleted 33 lines and put all the customs info in 1 field, failed 6 times. Bulk cant even open the customs form because 34 items crashes the bulk customs to try and delete 33 lines.

All single item invoices yesterday and today worked just fine to the USA other then the one where my customer bought 3 items and 3 items

Cost like $4.00 more for the order today and $3.50 on Sunday to print using Canada Post because ebay labels has issues. not at all reliable when your charging for a service you expect to be able to use!

intimewithmusic · ‎10-31-2023

I feel for you. I made it through my combined shipping "LOG JAM" this month by paying the extra to use Shippo. It was worth it. I just got a truckload of positive feedback for doing it.

With the heavy fees from promoted listings the best counter measure is to keep your regular buyers in your store by using combined listing deals. That part is rocket science because we don't have coupons, quantity discounts or any shipping promotions all US sellers have. So we find a way to workaround that and end up giving the extra money we made to a 3rd party label generator because eBay's system is broken.

In case anyone is wondering how. Here's how. 1. Know who your repeat buyers are. 2. Before you list a big lot of "same sames" spread them all over your photo table and snap a picture. 3. Send the picture to your regulars through the eBay msg system. 4. Take orders and then create a custom combined listing that looks like a ridiculous "flea market" . Be careful as all of the INAD conditions apply in the custom listing. I only do this for customers who I know and who know me. 5. Figure out how to generate a proper label.

Unfortunately this backwards way of selling is the most productive workaround I can come up with to compensate for promotional and shipping limitaions on dot ca. Plus it limits you to a small number of potential buyers. Frankly it's embarrassing but it works. Read my feedback and see for yourself.

devon@ebay · ‎11-02-2023

@lotzofuniquegoodies wrote:

@regs43 wrote:

STILL an issue. Can't print a label to the USA with 34 items on an invoice!

Agent told me to try chrome ahha, that does nothing. Tried Bulk and regular way. Agent even sent me to bulk after I told them I tried that.

Wonder if this will EVER be fixed? I assume not

@regs43

According to dot com the issue was resolved.

Sellers are unable to print a shipping label, all options are greyed out (June 14, 2023 - August 31, 2023)
Reference ID: ALERT14741

Provide Seller ID:

Provide Order ID:

devon@ebay Can you look into this please. Maybe the issue being resolved on the USA side did not correct the same issue on ca or the issue has a returned?

As a side when issues are reported and looked into on dot com does the support department confirm it has been resolved for ca or does than require being added to the ticket?

-Lotzofuniquegoodies