eBay

lukey9 · ‎04-16-2021

I joined MP to clear out the rest of the stock I had to sell. I checked off daily as my payment request.

On April 6 it has down for the first payment to my bank and I still have not received it yet.

When I check E-Bay said every thing was fine and I checked with my bank and they said the same

It shows that there has been 6 payments since then but none have showed up in my account as of the 16 April.

I think that this is short trip with MP and as soon as the payments arrive I will be out of here for good

intimewithmusic · ‎04-16-2021

Hi. Lots of us have experienced similar issues. You can find various resolutions in the March discussion threads. Be sure to phone a "Managed Payment Specialist" and not eBay customer service. It took me a couple calls to the team to get a fix. If your using a desk/lap top go to Seller Hub . click on "Payments".

After the page opens look to the right side about the middle of the page for a small HELP window with a telephone icon. That should get you to the MP team. Be sure to monitor any promises made. If they don't come thru call them back.

Good luck!

ypdc_dennis · ‎04-16-2021

Until the issue is solved, it's best to put your listings on vacation. No point selling for no money.

https://www.ebay.ca/vac/timeaway

Each payout should have a trace number for bank use.

https://www.ebay.ca/sh/fin/transactions -- click on payout transaction details

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lukey9 · ‎04-16-2021

I finally got a rep who walked me through it and I'm back in business again.

pjcdn2005 · ‎04-16-2021

@lukey9

For those who are running into a similar situation, could you share what the problem was?

recped · ‎04-16-2021

@pjcdn2005 wrote:
@lukey9
For those who are running into a similar situation, could you share what the problem was?

Yes please do, even if it's embarrasing!

I'll go first......My initial sign up did not go as planned, USER ERROR (entered an incorrect birth date!!!!!!).

Fortunately I was able to correct it before my first Payout and everything has been smooth since then.

Payouts to my Simplii account are completed in under 12 hours.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

lukey9 · ‎04-17-2021

It would let me switch banks but the older number would not update. The rep took out the old numbers and I entered thenew from the bank and every thing worked fine after that.

intimewithmusic · ‎04-17-2021

@lukey9 wrote:
It would let me switch banks but the older number would not update. The rep took out the old numbers and I entered thenew from the bank and every thing worked fine after that.

This is more or less what solved my problem. When I set up the MP all of the data was entered correctly but before the first payout a system gliche prevented the tranfers to my bank. The MP rep deleted the original data and I manually re-entered it. Since then no problems.

I'm glad you have yours working now!

lukey9 · ‎04-20-2021

I finally started receiving the Pay Outs yesterday after all the hassles I had I'm glad it is all over with.

intimewithmusic · ‎04-20-2021

Glad to hear it! Isn't that a good feeling? Makes you want to pop a cork on the champagne.

jon-ca8 · ‎04-21-2021

I switched to MP in March. ebay notified me of a payout March 30 to be processed in 1-4 days. I received it April 16. Several fruitless calls to work out the issue - there may be a problem with ebay's hard coding of certain bank transit numbers. After re-entering my bank account no less than 5 times, ebay finally processed 4 payouts April 16. Yesterday, they notified me of a payout: I received it today. So, perhaps problem solved. BUT, until I have seen this repeated a few times, I have delisted my high value items.