eWBNqp99CHcg~~_7.JPG "zee-chan"){kind=avatar}
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I used CPC's "Snap Ship" for the first time tonight. I had 2 parcels to send, one by Tracked Packet, the other by Small Packet, both to the USA.
Things I liked:
- Easy to follow and fill in the screens, quite user-friendly. The flow from one step to the next was clear, and editing back was easy
- Although I had to manually input the address, the system saved customs info (description, HS code) from one entry to the next (hooray!)
- Entering customs info generally was quite easy, and 7 separate entries are allowed for
- Got the 15% discount
- The invoice/receipt for my VISA payment printed on the other half of the label sheet. Nice touch.
- Payment processing was quick and simple (but see below).
Things I wasn't impressed with:
- It took me nearly 20 minutes to access Snap Ship. I couldn't get past the login pop-up screen, no matter how many times or ways I tried. It kept looping back to the Snap Ship main (start) screen. Finally I completely logged out of the CPC site, then signed in with my SFSB password on the main CPC page before going to Snap Ship. That worked.
- No Paypal payment option available. I just don't understand why CPC can't offer this. I had to charge the postage to my VISA, then make a note of how much to transfer back to my bank account from Paypal to cover it, and a note to remember to make the payment to VISA once the Paypal money comes through. Still, this is probably better than Shippo's idea of once-in-a-blue-moon billing. At least the charges showed up immediately on my VISA account.
- No connectivity with eBay of course -- tracking # and shipped status has to be input manually on eBay
- No connectivity with Paypal and the customer's payment details and address. Although I didn't expect this of course, I found that having to deal with 3 separate places to complete my records for one order was a real time waster. It was SO nice when you could jump directly from the eBay transaction to Paypal and back again, with each site communicating the data.
- No customer packing slip/invoice as we had with Paypal (although I admit I didn't search for this feature on Snap Ship). I had to go back to eBay for that.
- The label printed out quite small. I wish they could just fill the available space and make the address larger and more legible
So -- bottom line -- it took me nearly an hour and a half to get two parcels labelled and ready to go, and my records completed, what with all the flipping around between the 3 sites and inability to actually get into Snap Ship initially. This was a job that used to take me about 15 to 20 minutes in the "good old days".
Better than the current alternatives is about the best I can say about it, certainly better than Shippo at the moment. But nowhere near as efficient as the old Paypal procedure. Can't you please give us Paypal labels back, please? 
@rose-dee wrote:
I used CPC's "Snap Ship" for the first time tonight. I had 2 parcels to send, one by Tracked Packet, the other by Small Packet, both to the USA.
Things I liked:
- Easy to follow and fill in the screens, quite user-friendly. The flow from one step to the next was clear, and editing back was easy
- Although I had to manually input the address, the system saved customs info (description, HS code) from one entry to the next (hooray!)
- Entering customs info generally was quite easy, and 7 separate entries are allowed for
- Got the 15% discount
- The invoice/receipt for my VISA payment printed on the other half of the label sheet. Nice touch.
- Payment processing was quick and simple (but see below).
Things I wasn't impressed with:
- It took me nearly 20 minutes to access Snap Ship. I couldn't get past the login pop-up screen, no matter how many times or ways I tried. It kept looping back to the Snap Ship main (start) screen. Finally I completely logged out of the CPC site, then signed in with my SFSB password on the main CPC page before going to Snap Ship. That worked.
- No Paypal payment option available. I just don't understand why CPC can't offer this. I had to charge the postage to my VISA, then make a note of how much to transfer back to my bank account from Paypal to cover it, and a note to remember to make the payment to VISA once the Paypal money comes through. Still, this is probably better than Shippo's idea of once-in-a-blue-moon billing. At least the charges showed up immediately on my VISA account.
- No connectivity with eBay of course -- tracking # and shipped status has to be input manually on eBay
- No connectivity with Paypal and the customer's payment details and address. Although I didn't expect this of course, I found that having to deal with 3 separate places to complete my records for one order was a real time waster. It was SO nice when you could jump directly from the eBay transaction to Paypal and back again, with each site communicating the data.
- No customer packing slip/invoice as we had with Paypal (although I admit I didn't search for this feature on Snap Ship). I had to go back to eBay for that.
- The label printed out quite small. I wish they could just fill the available space and make the address larger and more legible
So -- bottom line -- it took me nearly an hour and a half to get two parcels labelled and ready to go, and my records completed, what with all the flipping around between the 3 sites and inability to actually get into Snap Ship initially. This was a job that used to take me about 15 to 20 minutes in the "good old days".
Better than the current alternatives is about the best I can say about it, certainly better than Shippo at the moment. But nowhere near as efficient as the old Paypal procedure. Can't you please give us Paypal labels back, please?
eBay labels on PayPal are gone for good.
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