No label purchase option for return

Just accepted my first return i'm not used to it and i can't see any option to buy a shipping label on ebay

 

The only options i have in return details is to upload my own label, confirm i already sent a label, or that i can't send a label

 

I find this info:

 

  1. Go to Purchase history - opens in new window or tab.
  2. Find the item in Returns and cancelled orders.
  3. Select View return details.
  4. Choose Print label.

But there is no print label option anywhere there. Is this normal? Where do i buy a label? Item was shipped lettermail at first

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No label purchase option for return

https://www.canadapost-postescanada.ca/cpc/en/business/small-business.page?

 

Gets you a Solutions for Small Business number immediately, I believe.

A card arrives later in the mail.

You can probably also get it at the post office counter-- not at postal outlets though.

There are some discounts and Expedited service becomes available. This is a business service and not available otherwise.

Plus the October free shipping, maybe.

 

The prepaid credit/gift card may be the solution otherwise.

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