Not sure I'm doing this right re: Inkfrog and lettermail shipping - reasking here as advised

[bluedaisyclippings]

I sell things via lettermail. Magazine clippings. When ebay made changes to shipping it made it seem to some of my international buyers that I did not sell to them. I had a guy from New Zealand ask me to let him buy from me. It caught me by surprise because I've always shipped worldwide. I called ebay and they advised me to do exactly what I had been doing as far as which boxes to check on the listing page. They had no answer and left me thinking they didn't believe anything was wrong. The next day there was a box on the listing page for an option to ask buyers to contact me for the shipping amount to them. This was new to me and not pointed out to me on the phone the day before. It was during the next day or two that the global shipping stuff was announced. It seemed clear to me that these changes had effected my listings and they found a fix.

So, one by one I changed my listings on Inkfrog who does not have this new box to check. I offer 3 options. Lettermail to Canada, lettermail to USA and Lettermail worldwide. I used to uncheck the USA from the worldwide option because it was redundant. But if I uncheck USA now, I also uncheck New Zealnd and I don't know who else. I was advised that the USA buyer would just see the lower of the two prices. 

Well now, I have not made a sale since I finished changing all of my listings. My items do not sell like hotcakes but it has been 11 consecutive days with no sale. That is unusual enough that I wonder if I have messed things up.

Ebay has no idea what I'm talking about and even if they did, they can't help because I use Inkfrog. Inkfrog can't help because I'm from Canada and I use the newer of the two old listers and so they don't really care and only advise to upgrade to the new more expensive lister which may or may not have the same problem. I don't want to spend days learning the new lister and I like the template I'm using on the old one. Anyway....  

Does anyone here know what I'm talking about? I could really use some advice.

Thank you so much if you've taken the time to read this 

[bluedaisyclippings]

So, one by one I changed my listings on Inkfrog who does not have this new box to check. I offer 3 options. Lettermail to Canada, lettermail to USA and Lettermail worldwide. I used to uncheck the USA from the worldwide option because it was redundant. But if I uncheck USA now, I also uncheck New Zealnd and I don't know who else. I was advised that the USA buyer would just see the lower of the two prices. 

Well now, I have not made a sale since I finished changing all of my listings. My items do not sell like hotcakes but it has been 11 consecutive days with no sale. That is unusual enough that I wonder if I have messed things up.

Ebay has no idea what I'm talking about and even if they did, they can't help because I use Inkfrog. Inkfrog can't help because I'm from Canada and I use the newer of the two old listers and so they don't really care and only advise to upgrade to the new more expensive lister which may or may not have the same problem. I don't want to spend days learning the new lister and I like the template I'm using on the old one. Anyway....  

Does anyone here know what I'm talking about? I could really use some advice.

Thank you so much if you've taken the time to read this 

[vintagenorth · Accepted solution]

I just looked at one of your listings and it looks okay for Canada, USA, United Kingdom, etc. Don't go by New Zealand, there is some kind of ebay glitch, always has been, and they never get a shipping cost shown to them; they always have to email and ask the seller for a shipping cost.

[maggiebvintage2010 · Accepted solution]

I looked at a few of your listings, tried the shipping for various countries including New Zealand, and everything worked fine.  I saw only one price for the USA.  Your "About Me" link at the bottom of your listings does not work. 

[bluedaisyclippings]

Thank you very much for this reply. I'm very happy to hear this about New Zealand so I know it's not something I need to fix. At the time, on the phone, we did discover other countries that unclicking the USA removed from my list. I forget which ones now. The ebay rep was stumped and concluded there was no problem. (lol) Well, there was a problem because the system would not let this buyer buy my item.

Anyway, thanks again because now I can relax and blame myself for my lack of sales, haha.

[bluedaisyclippings]

Thank you very much for doing that. I really appreciate your help.

I had forgotten about the About Me part. I suppose I should fill that in!