
06-27-2021 02:47 AM
I had no issue with shipping to PO Boxes in the past and I had check-mark for "Yes, ship to PO boxes" in my settings.
After I switched to MP, it seems buyers with PO Box address can't purchase from me anymore.
Now I went looking for that checkbox to double check if it's still checked.
I can't find it... Anybody has seen it in the settings?
06-27-2021 02:54 AM
Site preferences --> shipping settings --> exclude shipping locations. Uncheck PO Box (check means to exclude), check also apply to live listings then save.
06-27-2021 03:49 AM
Got it. I may have missed that second check box "also apply to current listings".
06-27-2021 11:41 AM - edited 06-27-2021 11:42 AM
@itolduandso wrote:I had no issue with shipping to PO Boxes in the past and I had check-mark for "Yes, ship to PO boxes" in my settings. Are you saying you have checked the box for PO Boxes on your Shipping Exclusions list? Placing a check-mark there WILL BLOCK buyers with a PO Box address. To allow PO Boxes CLEAR the check-mark.
After I switched to MP, it seems buyers with PO Box address can't purchase from me anymore.
Now I went looking for that checkbox to double check if it's still checked.
I can't find it... Anybody has seen it in the settings?
Site Preferences / Shipping Preferences / Exclude shipping locations
Filling a box with a check-mark BLOCKS that location. There's a box near the bottom of the page that must be checked if you want the new settings to apply to all current and future listings. Don't forget to hit the SAVE button before leaving the page.
06-27-2021 12:02 PM
06-27-2021 12:08 PM
I don't remember which one was checked or not but I remember I haven't checked that box to apply to other listings. That's probably what caused the issue.