Phantom Defects

Ever have a mysterious defect show up on your page that as per eBay CS should never have been there? Just discovered this link on dot com. If you update to dot ca it brings you to a similar but not as affective tool for ridding yourself of these nasty defects. The dot com version makes the challenge a bit easier to navigate. Have included both links for comparison. Suggest adding the first link to your Sellers Hub shortcuts.

 

https://www.ebay.com/sellerhelp/defect

 

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https://www.ebay.ca/sellerhelp/defect

 

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Hope you never need but it's there if you do.

 

-Lotz

 

Also works for the following concerns:

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Phantom Defects

Follow up message from eBay 15 minutes after submitting request for late removal.

 

We’re happy to share that it meets our criteria for removal. It may take up to 72 hours for it to be removed from your feedback profile.

Just so you know, many defects, feedback, and ratings are automatically removed within three days if they meet our criteria.

 

-Lotz

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