Sell similar not working

For the past few days "sell similar" from my active listings hasn't been working.  Any one else having that issue?  How do we correct it?

 

Message 1 of 18
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Sell similar not working

I did some sell similar from active listings yesterday and had no issues.
Message 2 of 18
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Sell similar not working

Did you clear your browser cache and cookies? Try another browser? Restart your computer?
Message 3 of 18
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Sell similar not working

Since it has been happening for 3 days and the computer was turned off each day, that's not it.  I cleared my history and still not working. 

Message 4 of 18
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Sell similar not working

Did you try another browser?
Message 5 of 18
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Sell similar not working

I normally use google chrome so I tried Microsoft Edge and the same problem from the active listings, I cannot use sell similar. 

Message 6 of 18
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Sell similar not working

I assume you checked that you are not trying to use sell similar for a .CA listing on .COM (or vice versa)?

 

Attempting to sell similar from the listing or from the hub?

 

...

 

I attempted to use "sell similar" on one listing just now, and the "Additional photos" area got stuck in the green circle of never-loading death.  Had to save as a draft, then use that draft to get the image area to work properly.

 

-..-

Message 7 of 18
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Sell similar not working

tyler@ebay
Community Member

Hi @musicyouneed - can you get me some more detail about what happens when you try?

 

Also to @ypdc_dennis' point: making sure you're selling similar apples to .ca apples instead of a .com orange is important too.

 

Thanks!

Tyler,
eBay
Message 8 of 18
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Sell similar not working

I also got this tonight. what is happening.  funny things.jpg

Message 9 of 18
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Sell similar not working

Hi it was on .ca and it was from the hub.  I just tried it right now and I click on sell similar and nothing.  

 

sell similar not working.jpg

Message 10 of 18
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Sell similar not working

Thanks for the screenshot @musicyouneed!

 

That button definitely doesn't do anything if you have one item checked off - but should load the bulk edit screen if you have more than one item checked. 

 

For single item Sell-Similars use the link in the edit drop down (pic below).

 

Thanks!
Sell Similar.JPG  

Tyler,
eBay
Message 11 of 18
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Sell similar not working

You could also just click on the listing itself and you should see sell similar on the top left side.

Message 12 of 18
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Sell similar not working

Is it just ME? For weeks and weeks now, if I choose 'sell similar' while on ebay.ca for a non-Canadian listing, it bumps me to ebay.com to complete the listing. I don't want that. I want to be able to copy the listing onto an ebay.ca template LIKE I HAVE BEEN ABLE TO DO FOR YEARS!!

This is SO time consuming. I have to create an entirely new listing, instead of just adding/editing to the copied listing. AND I assume that linkages to the copied (usually sold) listing on ebay/Google etc. that might help me to sell mine are gone, too.

Message 13 of 18
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Sell similar not working

LIKE I HAVE BEEN ABLE TO DO FOR YEARS!!

 

If that's true, you are the only one so blessed.

That was a huge bone of contention during the "no USD listings on dotCA" a few years back.

 

You could go to dot COM , click Revise, cut and paste the description (using the HTML version if you have any coding in your description)  into a dotCA template, and add the pictures from your Saved Pictures folder. Assuming you keep all the pictures you make in a desktop folder.

It would be a little easier if you also have a desktop folder of all your descriptions, but I suspect I'm the only one uptight enough to keep those.

Message 14 of 18
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Sell similar not working

To be honest I never tried using sell similar on someone else’s listing so have no idea how it used to work but having to do extra work would be frustrating,  I could  be wrong but as far as I know there are no benefits search wise on eBay or google for starting a listing directly from another listing so having to change sites shouldn’t make a difference.

Message 15 of 18
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Sell similar not working

No. I was not the only one so blessed. I did it all the time.

 

Message 16 of 18
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Sell similar not working

I have never been able to do that ... always had to create a new listing (swearing out loud).  I'm surprised to hear you could.

Message 17 of 18
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Sell similar not working


@reallynicestamps wrote:

 

It would be a little easier if you also have a desktop folder of all your descriptions, but I suspect I'm the only one uptight enough to keep those.


No ... I do too!  laughing

Message 18 of 18
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