@acrossthedial wrote:
Lately I have been getting complaints from US buyers who are asking me to lower my shipping rates to make the sale. All my lisitngs are buy-it-now and I pre-box and weigh every item to keep things accurate. I also have a long standing policy of refunding any excess shipping charges. My sales are being affected by the high shipping rates and there is no alternative that's reasonably priced Canada to US. Is anyone at EBay or Canada Post listening?
We sometimes get requests for cheaper shipping costs to the USA.
We patiently explain that the cost quoted IS the cheapest - there is nothing cheaper.
THEN - we ask the person in the USA what it would cost if THEY were shipping that same parcel TO Canada.
We usually go to the USPS web site and figure it out and tell them what we found. They can check it out for themselves.
https://postcalc.usps.com/
Here's an example.
We recently sent a parcel to Ohio, USA. Wt. 2.2 kg. Dimensions; 32 cm x 22 cm x 21 cm.
Cost to send from Canada to Ohio by Expedited Parcel: CA$31.61 (discounted to CA$27.83 with Venture Discount).
Same parcel shipped from Ohio to Canada by equivalent service which is US Priority Mail : US$48.65.
If First Class Mail is available it may be about 10% less. !st Class was not available for this parcel.
The equivalent amount in Canadian dollars would increase the cost by about 30% depending on the exchange rate.
Conclusion - Canadian International shipping is not that bad compared to US International shipping.
Usually this puts the demand for cheaper shipping to rest.
Enough said.
