Social Insurance Number and Managed Payments

[ypdc_dennis]

You do not need to provide your Canadian SIN when signing up for Managed Payments.

Protecting your Social Insurance Number:

https://www.canada.ca/en/employment-social-development/programs/sin/protect.html

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[reallynicestamps]

tyler@ebay  confirmed that our SINs are optional on the Managed Payments information form last Wednesday.

[toppropicks]

How do I edit that and delete my SIN from managed payments? I didn't know it was optional and I added it, I really don't want it on my account.

[recped]

I don't think there is any easy way.....

Lots of reading in this page

https://www.ebay.ca/help/policies/member-behaviour-policies/user-privacy-notice-privacy-policy?id=42...

[femmefan1946]

OTOH  -- Paypal legally collects social security numbers from US clients and I am fairly sure they have a method of keeping those secure and there would be no reason not to use the same security system for the occasional SIN they are accidentally given.

[marnotom!]

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@femmefan1946 wrote:

OTOH  -- Paypal legally collects social security numbers from US clients and I am fairly sure they have a method of keeping those secure and there would be no reason not to use the same security system for the occasional SIN they are accidentally given.

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And let's not forget that the Service Canada and CRA websites have had their share of "cyber incidents" in the past, too.

[coldwintersport]

wow, lucky you.  they just sent me an email demanding I provide my canadian SIN.  they are also currently holding $1500 in payments going on a month now.  They also are demanding I pay out of pocket from a credit card to refund the buyers, whom their funds ebay is holding.  Pretty wild huh?  I have been in chat's with "tech's" for a total of four hours so far.

[coldwintersport]

I put mine in as 9x'0', and they are now demanding I provide my actual SIN, or they won't release my funds.  I have provided my drivers licence front and back already

[coldwintersport]

the Canadian government strongly advised you to not provide your SIN to anyone, except and employer, or a government agency.  I do not work for Ebay, nor are they a government agency.  They are now demanding my SIN though, and holding buyers funds hostage.

[recped]

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@coldwintersport wrote:

I put mine in as 9x'0', and they are now demanding I provide my actual SIN, or they won't release my funds.  I have provided my drivers licence front and back already

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Putting in a fake/fraudulent SIN number wasn't a good idea!

No wonder they are being very stringent on your verification.

[machinist*welder]

It's not optional I just recently registering it and it keep on asking my SIN

[rosscd57]

After working in HR for 40 years there is one thing I know for sure. It is not required to give out your SIN # to anyone. It is for Government use only.

Anyone can ask - you are not required to give it. Unless it's the Feds.

[nlcluttercleaner]

Im having the exact same problem - I was told to add zeros and now they are trying to make me add my SIN .  Did you resolve your issue?  can you share how? 

[megamagzrock]

Same thing , about the zeros for me too. I called to let them know that I had made a mistake, that I want to provide my Driver Licensce as my proof of ID instead of the SIN.  Was speaking with a entry level customer service rep at eBay today for about an hour, and I requested that this be elevated to the next tier of customer service. The rep told me that it was mandatory ( not mandatory during the sign up BTW), and that Ebay now acts like  a bank (lol). I was informed that the CS rep's manager(s) would call me within 72 hours, but that I would get the same answers that she just provided.  

When I signed up I should have just entered my Drivers Licence info, yes. But now all of a sudden that is no longer a thing! This is very concering and shady, and I'm sure the Youtube community will have a field day with this information. 

This is hurting so many eBay sellers and it has to be corrected. I will repost once I hear back from the next CS rep. 

[shplad]

Clearly eBay doesn't care that it's hurting/upsetting people, or they would reverse this ridiculous policy. I don't know know of any other company in Canada that requires an SIN for proof of identity that isn't a bank or brokerage.

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.