Tracked Packet - USA problems with new "LA" number ??

[bingbong288]

Anyone else having problems with the new "LA" number for Tracked Packet - USA  ?

I made 2 labels for 2 different tracked packet - USA on Sunday afternoon.  The tracking number started with "LA" instead of "LM".   I tried to drop off these 2 packages at 3 different post offices today and they wouldn't scan in.    I also ended calling Canada Post (regular helpdesk and techncial helpdesk) a few times today.  From what the Canada Post told me, with the system upgrade they had this weekend, the tracking numbers start with "LA" now.  Canada Post also suggested I void the labels and redo them, which I did tonight, but the new labels still start with "LA".

Has anyone printed tracked packet - labels since Sunday and did your labels start with "LM" or "LA".  As well, were your packages scanned in at the post office ?

Thanks.

[ypdc_dennis]

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@bpl521_sell wrote:

How can Canada Post goof this up, don't they test ??.  Geez did they hire some Ebay programmers. Sounds like the outlets terminals may need some software upgrade to reflect the changes. Hope it sorts out.

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Awhile back (2010?) Canada Post "improved" the website so it would return an error message if you tried using a non-approved browser on any of the main pages (including the page which allowed you to report website problems).   Lazy quality control -- only accept browsers that the programmers use.

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One side effect: for the better part of a year, if you googled "Canada Post", google would link you to the Canada Post error page. Because google's custom software wasn't on the access list.

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Really lowered my opinion of CP's computer department. Especially since whitelisting browsers for a website was a considered a major stupidity way back in the early nineties when the internet was young. 

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[momcqueen]

Oh yes, for many years, I could not use Canada Post to purchase or print my postage because I use a Mac. Like?!

[Anonymous]

Why can't Canada Post accept any tracking number, either LM, LA, ZZ, ZA, etc.  It seems that Canada Post is set with LM only?

[pjcdn2005]

The postal outlet scanned an LA tracking number for me today without a problem.

[ypdc_dennis]

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@Anonymous wrote:

Why can't Canada Post accept any tracking number, either LM, LA, ZZ, ZA, etc.  It seems that Canada Post is set with LM only?

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Computer programming shortcuts.

If the first two characters did not match the approved list then it is not valid (with no need to spend time searching the database for a number match).

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Issue:

Someone forgot to update the postal outlet software when the new lettercode LA was added.

Regular Canada Post computer maintenance/updates are every weekend.

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[bingbong288]

Looks like the problem is solved now.  My postal outlet was able to scan my "LA" tracked packet - USA" today.  It was my first tracked packet USA since last week.