eBay

katlover1952 · ‎02-06-2019

Just wondering if anyone else is having this problem or knows why. I am doing some new listings & wanted to add them to an existing promotional campaign that I had recently set up (does not expire till Mar 4th). I click all the info on the listing & it lists the item then gives me a message at the top saying they" cannot promote my item at this time". I can do it on the .com site but not the .ca site. Anyone have any insight into this. I was able to created the campaign without issue.

lucitabby · ‎02-06-2019

I have been having the same problem for about a week now.

Sometimes, I try late in the evening to revise and add the promotion and it works but not always.

Sigh.

momcqueen · ‎02-06-2019

I also have been getting the same error message which disallows me adding new listings to existing Promotions.

katlover1952 · ‎02-06-2019

Well I guess it is not just me then but do wonder why. Thanks for the replies. Hopefully they will get whatever fixed as this is a lot handier than setting up a new campaign each time.

2nd-time-around-jewelry · ‎02-07-2019

This is an ongoing problem for many months. I have mentioned it before but it has never been fixed. When I try to add new listings to an ongoing promotion, my error message says that you have to have a store subscription to proceed. That doesn't make any sense because I am doing the mark down promotions through my store.

forester_studios · ‎02-07-2019

I tried to list a few tonight and it was unable to do so. Just another glitch to add to the ever growing list.

momcqueen · ‎02-07-2019

That’s not the error message I get when I’m prevented from proceeding. Interesting. Also, my problem with this only began about two weeks ago. As far as I can recall, I was still adding items one-at-a-time to existing promotions.

Not Markdowns but Pronoted Listings. Are yours markdowns?

momcqueen · ‎02-07-2019

I think we’re all talking about Promoted Listings but I wanted to doublecheck.

lucitabby · ‎02-07-2019

Yes, promoted listings. Not working.

katlover1952 · ‎02-07-2019

Yes talking about promoted listings & I am pretty sure I was able to do this on .ca last month also. Still tonight again get that same message "cannot promote your item at this time". .com works just fine it is only .ca with the problem. Wish they would fix this glitch. They are always so busy changing things they don't have to but don't fix the things they should.

momcqueen · ‎02-08-2019

Yes, it was a nice feature.

I’d often do it through the listing form when relisting a Sold item: add to an existing promoted listings promotion or start a new one. Can’t anymore.