eBay

don242can · ‎05-31-2014

I don't understand the seller protection. I shipped a lot of 10 items to a buyer. The buyer claims he only got 4 plus a few parts of the others. I provide tracking including a verified weight by UPS and a weight of each individual item showing there was no way the package could only contain 4 items unless I sent a pile of rocks with it as well. I suggest that the buyer returns what he has for refund.

In the end, ebay refunds the full amount plus shipping to the buyer and I am left with nothing. This seems like outright stealing to me.

don242can · ‎06-23-2014

His response to my invoice was "Go **** yourself". Glad the system works. Just upset as well because when that email came in, my daughter was sitting with me to see the whole thing. Very professional.

If it was 1/700 transactions, I'd be fine, but I am a low volume seller and have only made 20 sales in recent months, 3 of which I have been on the losing end of some scam by the wondrous buyers that ebay is so intent on protecting. I guess as long as ebay makes their commission, they don't care.

mr.elmwood · ‎06-23-2014

That is not a good ratio. If I was on the 'losing" at a rate of 15%, I would be taking a hard look at what I am doing and finding ways to protect myself.

I am not saying you are making mistakes, no, sometimes these things happen. Your ratio of happening is high.

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