Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

can i still advertise my products to be paid in us funds in canada

When i sold previously even though in Canada i could request payment in US funds which is accepted in more countries worldwide as currency.

More Ebay and Google Security Issues

From Ecommerce Bytes https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/12/1512941047.html

Unpaid items not showing in resolution centre.

I had 2 auctions close 5 days ago. Neither bidder has responded to emails. The so-called resolution centre says I haven’t sold any items! Now what do I do?

eBay is an African scam !

What is the point of having an eBay account when most purchases are fraudulent? Political Correctness does not allow eBay to block transactions from toilet countries,leaving the sellers wasting their time and resources and paying eBay fees of course,...

Peace and Goodwill Indeed!!

I thought I had seen, or heard, it all in my 11 years of selling. But I have just had an exchange of messages with the most obnoxious woman I have ever met .... on or outside of eBay. She bought a DVD (Dear Frankie) on my other selling account and I ...

Non paying bidder messages

Haven't used Ebay for years and the first item I post gets a buyer that refuses to pay. The listing was for a Garmin GPS and it was shipping from Canada to the US. The buyer has 344 feedback. I specified the winner pays for the actual shipping cost. ...

why cant i just email some one from ebay and get an answer in an email ? there contact and help is u

my original problem is that i want to sell in us funds. I check off u s funds but it wont let me put an add on til it is switched back to canadian funds. I joined in 2002 and signed up for everything with a us account in a us bank and haven't had a p...

Managing the 'Add to Blocked Bidder List'

A question for the experienced sellers here: When managing my Blocked Bidder List is it safe for me to manually remove the ones that have turned to nonsense? Example: It is my understanding that these are the users whose accounts have either been sel...

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My inquiry is in relation to the global shipping program .

My inquiry is in relation to the global shipping program .I have recently decided to start selling internationally on ebay .But i find it hard to understand why the shipping cost are so expensive .Please could you provide me with comprehensive inform...

Resolved! Change eBay ID / Hide previous IDs?

Hi! A few questions for later that I am better having answered right now! Right now I don't really care that we see my previous eBay ID... which is my name... But I want to start a bigger business on eBay eventually and I'm not sure I want everyone t...

How to fix ebay scams in one fell swoop: show how many item not received cases a buyer had to seller

Seriously, adding a simple feature like that would make it a cinch for sellers to decide whether to use tracked shipping or not to buyers that are sketchy. Scammy item not received cases towards sellers who don't always use tracking would happen a lo...

'Investigation finds baby products for sale despite recall orders'

A cautionary tale for ebay sellers. Several are cited in the investigation and one can assume they got into some kind of hot water for it. http://www.cbc.ca/beta/news/business/marketplace-baby-products-recalls-1.4436213

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Markdown Manger Nightmare

Hey Guys,Was wondering if anyone else is having issues with Markdown Manager. I post auctions from my website and was wondering if that had something to do with it or is it because I am associated with ebay.ca. I called but they didn't really have an...

Cancel or ship? WWYD?

I have an item that is B-i-N with "free" shipping to destinations in the USA and Canada. Overseas shipping is extra. A buyer with a confirmed address in the USA does a buy-it-now. According to his ebay profile, he's been an ebay member since 2007 in ...

Sellers - check your listings for Small Packet USA

Since October many/all listings with Small Packet USA shipping are not showing rates - shows nothing at all or sometimes invalid zip code. i informed eBay back in October and it is still not fixed. Expedited USA does not seem to be affected, though i...

Chuckles: Changes to Invoices Sent

Not long ago, I griped about how Invoices sent no longer included the seller address at the bottom because I used that detail with Local Pickups. Today, I noticed the address was back. With a twist. The invoice was sent to a buyer within Canada so I ...

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ebays 2017 canadian entrepreneurs of the year

Very interesting choices, http://announcements.ebay.ca/2017/10/04/8057/ I don't think ebay would like to hear what I think about their choices, I guess that I should congratulate them, but I did not think that feedback score of 94% was all that great...

Resolved! Refunding partial shipping charges to my buyer?

Hi! I use Canada Post calculated shipping on my listings. The actual shipping cost was way under what the calculator charged my customer, probably because package was smaller than what I had put in the listing. I want to partially refund my buyer for...

Resolved! What to do when not shipping with Shippo?

Hi! Newbie here... Just did my 4th shipment! Ok, so on the first 3 shipments, I used Shippo, so everything was linked to my account and as soon as I printed the label and shipped the package, it updated automatically in "My eBay" to show as shipped a...

Speculation: 'Change Could Mean Buyers Pay eBay Instead of Sellers'

Hopefully, this will not come to pass. http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/11/1512050577.html

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Resolved! Help, I made an accidental refund, what to do?

I went to Paypal to send a $1 shipping refund to a buyer, and put it on the wrong line on the form, and so the whole amount was refunded. Now I don't know what to do to correct it. Any help would be appreciated.

I guess additional free listings specials are a thing of the past

I guess additional FREE listings specials are a thing of the past Sales are way down due to 50 listings per month. No, I do not want to open a store Yes I already know you can list in Canada and US site Still not enough to generate the sales I enjoye...

2 Weeks With No Sale

So I have set a new record, but one I am not happy about. For the first time in 15 years I have not had a sale in 2 weeks even though I have over 1000 items listed. This is supposed to be the busy time of the year for shoppers but I guess not this ye...

Ghost transaction...

Hmmm this one is interesting.... Ebay transaction last night. (from Australia) Item sold and has been paid for. No "sold" email from eBay. (shows as sold on my ebay) No "payment" email from PAYPAL. (payment arrived in PAYPAL account aok) Very odd for...

ebay drops watermark ban

No watermark enforcement in marchhttps://community.ebay.com/t5/Announcements/Watermark-Removal-Policy-Enforcement-Update/ba-p/27803744 How many times have they announced something and had to reverse after. Like how they suddenly blocked catalog image...

Resolved! Are my eBay.ca listings showing on eBay.com?

Hi! Just a quick newbie question... When I list an item on eBay.ca, does it necessarily show on eBay.com, or do I have to do something special? Thanks!

Buyer asking fro pre-paid return label 39 days after purchase

Hey! I sold a camera to a buyer 39 days ago and this morning, out of the blue, he writes to me: ------------------Hello,I need you to provide me a prepaid shipping label, or pay me the amount it will cost to ship back to you. Thanks,XXXXXXXXX--------...

If buyer does not pick it up and it is returned to me by canada post, what options do I have

Recently had a decent large sell took the buyer 3 days to pay which I have no problems waiting up to 5 days as sometimes buyers don't have funds in ther paypal.But now after 10 days the item has been sitting at the post office outlet waiting for the ...

snapship expedited to US can't insure over $100?

When I click on show additional options there are none, but with this service it's supposed to be up to $1000 for a fee, but doesn't allow me that on US shipments only Canadian, is this a known bug? When I used to use paypal labels I think I was able...

Trouble with latest Windows Update?

This is not strictly an eBay issue, but I'm wondering whether any sellers running Windows 10 (particularly on a laptop) have had difficulty with the latest automated update from Microsoft. My laptop (which is no more than 2-1/2 years old and has been...