Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Selling trading cards from a same set as individual items in 1 listing.

Hi. I am selling sports trading cards. How do I put cards from the same set in one listing? Any help would be greatly appreciated.

Resolved! search feature for your own ads

Our store has a physical location as well as our ebay store so sometimes when we sell an item in person we have to manually remove it from ebay. We have over 500 listings on ebay now and i cannot for the life of me find a way of searching our ads for...

Who has me beat for best free holiday from USPS?

At the end of September, I sent a hockey jersey to Vermont. The buyer contacted me last week. This was a very patient buyer. Their tracking had not updated for two weeks. The last update had it in Jamaica, New York. I opened a missing mail report wit...

Resolved! Terrible Customer Service Experience

More often than not I have had good customer service experiences with eBay on FB, formerly known as eBay for business. However, occasionally, I have an experience so bad with an eBay rep, such as earlier today, that I believe it requires public discu...

Has ebay removed the searching by country/area

Hi: Just doing a few searches tonight and seems the check boxes to search by are are gone. I generaly search North America only to save on overseas shipping hassels and cost. Can anyone let me know if this feature is gone. Thanks.

Canada Post Mailing Tube Surcharge

Hi, I decided to post it here, because this might be a very useful info for some of us. If we use the CP EST, we are asked about the shape of our package. If we choose the "cylindrical tube", there is a $2 surcharge. However, there is no "cylindrical...

Resolved! Ebay erroneously telling US buyers that a Canada Post receipt number is a tracking number.

I ship most purchases to the United States via Canada Post Small Packet Air. Since I sell mostly $5 to $10 items, tracking is simply too expensive. Since being switched to Managed Payments about a month ago, eBay has been telling my US buyers that wh...

Single items sales under $15.00 no longer viable on Ebay (unless you sell hundreds)

If you have a single item for $15.00 or under and it fails to sell in six months, you've racked up around $3.00 in fees. Once the sales charges of various types are calculated, you end up with around $9.60 which could be ok, but more likely wiped out...

Resolved! Canada Post Expedited Lite

Hello dear community, I have a quick question regarding the new Canda Post Expedited Lite, Just to make sure befor eusing it, orders shipped using this option can be delivered anywhere in Canada or there are restrictions ( delivering to few areas onl...

FREE SHIPPING TUESDAY

In case you got confused since Monday was a postal holiday.

Another lighthearted camera milestone achievement!

The long timers here may recall the saga of my poor old bedraggled Canon SD700 reaching milestones of 100,000 pictures, 125,000 and 150,000 milestones. Despite its signs of age (much like me many days), the poor power button is half broke but it stil...

everything is going pretty good here on ebay -- thats really weird

i have had a lot of complaining done about ebay in the last year or so --- see my many posts for reference --- most are ebay fault but some mine for getting into this setup selling -- but latly last 2 months or so -- every thing is going pretty good ...

Mysterious Drop in Sales

I run a 2000 item store and sell between 5 and 10 items most days. Between 8 pm and 2 am est I always get one or more sales. Suddenly I started selling about 3 per day and 0 during my best hours, this is the fifth consecutive day. It seems very unnat...

Resolved! Question about Calculated Shipping

Hi All, I just had a sale with calculated shipping. The buyer is asking me to double box the item which is fine with me. The problem is that this will change the measurements and weight. Since the buyer has already paid ( I don't want to charge him e...

$3000 item to germany. How?

How should I ship and insure so I’m covered by seller protection? Signature? Small valuable item. FedEx?

Help

I sold an item with enough pictures for the person to see the condition the buyer got buyer's remorse started a whole big deal left negative feedback the whole thing. Ebay told me to send him a shipping label so he could return it person never return...

Canada Post Expedited Lite - MIA...???

Hi All, just wanted to see if anyone else was having an issue with the Expedited Lite option not coming up for you when shipping through eBay? I have something to send out today and am so thankful for the free shipping Tuesday because it is going to ...

Lamouge dinner set

Where is the best place to sell Lamougr dinner set

EU General Product Safety Regulations (GPSR), Total Nightmare - Summer Update

A bit blindsided by this... for those who aren't aware, first read https://www.ebay.ca/sellercentre/resources/seller-updates/2024-summer/gpsr I make 95% of my own products (fashion jewelry) from parts I source from many different suppliers around the...

Ebay holding/processing our Funds for 3 days to Earn Interest Of Our Payments

Its not like we dont pay enuff Fees to sell on this Platform & now they have a whole new revenue stream in the Interest they earn Off our Sales Payments...I am on a daily payment schedule but still takes 6 Days from Buyer Payment to actually have fun...

scammer alert maybe ????

i have hathed in the last two weeks four people order small items usually early morning then cancell them about hour later but then email me and ask me to ignore the cancelling of the order and send the item cause they need it desperiatly need it the...

Medical instruments?

Do i need a license to import and sell used orthopedic surgery instruments at small quantities in Canada?

Resolved! How do I get a return label to a US buyer

Hi, I am trying to find an answer about the return process and I am finding it very confusing. I am the seller in Canada, and the buyer is in the US. When I accepted the return, I was prompted with some options about the return label, and I chose the...

Resolved! Utilizing Canada Post Flat Rate Boxes

I think I already know the answer, but is there a way to use Expedited Parcels in Canada to calculate shipping but at the same time cap the amount charged if a Canada Post Flat Rate Box can be used. Thanks

Banned wrongfully

Hello i am posting this in hopes people can see this and provide advice or something i can do, basically i had an issue with a shipment and told the buyer this they went ahead and opened a case i was told i have to resolve the request by October 12th...

Can not put 0 (zero) at the weight

Hi All, I am trying to list items. All my items are less than 1kg, so I put 0 at the kg blank, but it fails everytime. There is a red banner say "The package weight is not valid or is missing. Provide a valid number for the weight." All other filling...

Canada Post Negotiation (What if...)

As sellers, we must be prepare to everything that can happen. What if there's a Canada Post strike? Personnally, I already created a business policy without Canada Post (That would be UPS and Fedex in calculated shipping). But that is way more expens...

I see Ebay has changed/streamlined how they present search results

Maybe i'm just part of an unwanted beta test but Ebay has changed how they present search results, at least in the 'list' view option. No longer says what country the item is located in, which i guess might be a good thing for us but the annoying par...

A repeat buyer feature I like on the .COM myebay page...

I hope it migrates to the .CA page, although I do most of my "work" on .COM anyway. I send a different message to repeat buyers vs first time buyers. Ebay is kind enough to tell us who repeat buyers are (repeat within the last 2 years), however if th...

What does or doesn't track/update within eBay. Personal observations.

After doing some testing/previewing, unsure why but eBay's All Orders display appears to not show tracking when the tracking info is either manually entered or when a partial refund is applied(One showed delivered Oct 3 in CP). If you click on a vali...