Seller Central

No longer registered user after placing order

I got a buyer who placed to me his first order on his account and got banned right after it. Clicked on profil and randomly noticed he was no longer registered. I contacted ebay and indeed they confirmed the buyer is suspended. That's a $100+ order, ...

My item is not listed on Ebay.co.uk even though I listed it to ship internationally?

Hi everyone, Sorry to ask another question but two of my items that I have listed are not showing up on Ebay.co.uk (as I intended). I am not sure why this is happening because I listed it to ship internationally.http://www.ebay.co.uk/itm/262576729195...

Can I leave my managed payments and not have them put in my bank?

I am going away for a couple of months and although I won't be selling anything I will still have to pay the monthly store fee. Can I leave my Dec payments in and not have them deposited until I get back. That should cover the months I am away.

Held funds !

So I sold something a couple of weeks back , and eBay put a hold on funds as I haven’t been active for a while .. fair enough. I shipped item, -and Uploaded tracking . Then I get a message saying that funds will be held for a month as delivery postco...

Can’t see my listing

I can't seem to see my listing when I search for it.

Free shipping in October....sort of and maybe

Canada Post has made no announcement whether we will get a free shipment in October as we have for the last few years.For those unaware of this perk, it was one Regular Parcel each Tuesday of the month Which is a nice freebie.But for those who rarely...

Negative feedback on a non-sense situation

Need opinions here. Just received my first negative feedback ever and it's totally mindblowing. Buyer placed order on sept. 8 and it was marked as shipped same day. Only 5 business days later, he jump on sept. 16th to leave a feedback about not recei...

Listing left in store after being sold

I sold an item yesterday from an offer I sent. Today I am looking through my listings for ones to send an offer to, and here is the one I sold yesterday! This had happened to me several times and it means a cancellation and an apology and explanation...

Anyone else notice Allotted Auctions not getting deducted

Relists of auction items are not being deducted from the number of allotted monthly listings,

Resolved! Buyer purchases, but asks to text before paying?

I have had 2 buyers recently that ha e purchased and item, but messaged through eBay to text them first.The first said they had questions about the item before paying, so to text them so they can have them answered.I responded back immediately and sa...

Chit Chats: odd behaviour of their shipping calculator

I opened a Chit Chats account. I'm now trying various package sizes and weights to see their rates to various destinations. I also found that the shipping calculator has some unexpected behaviour. For example: For a package 36 x 12 x 7 cm, it's 410 g...

A Few eBay Policies that Could Use Revamping

Hello. When I first came back to sell on eBay I had an outstanding amount of money owed of around $30 or so. I was unable to list anything until I paid it. I also recently had money owed for shipping labels and because it was whatever, a few weeks or...

Resolved! Just got defrauded on a $1500 USD transaction.

Just need to vent a bit, I know this will go nowhere...ebay just closed a case against me (after letting me know in an email no less that the case was closed FOR me previously). Buyer clearly scammed me by claiming item not as described (classic scam...

Chit Chats shipping to U.S. and International - do you tape an invoice to outside of package?

I plan to use Chit Chats for some upcoming listings. Chit Chats recommends that all shipments to US or International have an invoice on the outside of the package. How do I create an invoice? Is there a way to do that in eBay for my items? Do you put...

Shipping to blocked country

A couple of years ago when shipping costs increased I decided to sell to just US and Canada. A couple of times a buyer from Australia has contacted me asking if they could purchase an item, I have tried, but it hasn't worked because Australia is bloc...

Resolved! Charges on Canadian items shipped to US

Does anyone know ar what dollar limit the US start charging duties on items shipped from Canada. Have a very nice potential buyer asking. I indicated to her that most states have easy collect sales tax but was not sure about other. This item will be ...

American claiming refund - Once again

I made a post like 2-3 months ago about starting to notice a tendency from americans to claim INR refunds. Always the $40-60 packages range. Funny it's never cheap orders. Well it's still actuality. It starts to be a problem. Today i got a claim on a...

How are you managing through?

My fellow Canadians, how are you managing through 2 main factors of selling? 1 - Americans seem to be less interested in cross-border shopping. 2 - Dealing with the huge increase in cost with cross-border shipping on small, inexpensive items such as ...

Resolved! Verify your return address. Is this spam?

Just received a message from eBay saying to verify my return address. Very careful these days about messages with links. Does anyone know if this is okay?

ChitChats North Vancouver Closing - How Many Others?

I literally JUST moved to North Vancouver on Saturday, and I got an email today announcing the North Vancouver ChitChats branch is closing! DOH!I am trying to figure out if this is because ChitChats as a company is losing money, and they need to trim...

Can't Access Payout Schedule

Anyone else having trouble accessing the payout schedule? It wont load on my phone's app, I tried in the browser too as well as a seperate computer.

Ebay re: shipping charges. Make up your MIND please

So just before Sept, Ebay sent a notice that shipping costs as of SEPT 1 would be deducted at time of customer payment, and not on shipment. Fine with me, saves ridiculous currency exchanges which cost money. So of course, Sept 12th rolls around and ...

New feature - Promoted listings advanced

Another feature added without any news or information.Seems to be a pay per click promoted listed. With posibility to cap the payment. Just the idea about getting charged fees on items not selling. I don't like it.But anyone tested or have feedbacks ...

Shipping to Netherlands with small packet air

Has anyone tried entering the UR number for small packets to Europe and if so, did any type of tracking show up on eBay? I did ship using small packet air to the Netherlands earIier today and am undecided if I should enter the UR number. If I enter t...

Expedited Lite for Canadian Sellers using eBay Labels

This just showed up hot off the presses. https://www.ebay.ca/sellercentre/shipping/ebay-labels/canada-post-expedited-lite?mkevt=1&mkpid=2&emsid=0&mkcid=8&bu=43100437243&osub=2234f14c875dfa50fa0b0636cd1a9f57%257EEN_T&segname=1683040108281EM_EN_T&crd=2...

Ebay system thinks im a bot

I have 3 accounts and using all them on alternate. I switch from my seller to my buyer account very often to source/list/price/etc. My informations are registered in my browser so i can switch from an account to another fast. Often i have to pass a v...

All these Ebay ads ahead of the item description have GOT TO GO!

It's nuts. Two rows of large, intrusive ads before the item description. Many of which are barely related to what's being sold in the listing. Most buyers, especially newer buyers, are never going to think to keep scrolling down passed all those ads ...

Canada Post: Item Out For Delivery. Expected Delivery Tomorrow??

i've never seen this before on CP tracking. It always says Expected Delivery Today when an item is Out For Delivery. But i have one that says Expected Delivery Tomorrow for an item that is currently Out For Delivery. Is this just a glitch? The packag...

Resolved! Under TASKS: Listings eligible to send offers. How do these appear??

Under my Seller Hub, I see TASKS as a sub heading. I see another sub heading under that which states: Listings eligible to send offersHow do these appear under this heading? I think they must be on someones 'watch' list. Is this correct? If so, how l...

Buyer disputing a purchase on another account

Long story short, I sold a sports memorabilia card that I'd purchased from another ebay seller 4-5 months prior for around $1000 Canadian through ebay about 2 months ago. The item is backed by ebay's authenticity guarantee program. The item gets to t...