Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Cannot delete item unlisted due to hazardous policy

I have a thermometer that was unlisted. "This listing was removed for violating our Hazardous materials policy." I don't know why it was flagged, I don't even mention any hazardous materials in the ad, so it's likely just an over-active AI deciding. ...

Has anyone found a way around the new "Authenticity Guarantee" program for Trading Cards?

I will keep this blunt. I have *zero* interest in participating in this program. As far as I am concerned:1) It is illegal for anyone other than the individual a package is addressed to to open it.2) There is no way to verify that the card the buyer ...

Stallion Express items Not scanned by USPS

Due to the strike we decided to try Stallion Express. Four parcels were posted using USPS, fully insured by both USPS & Stallion as well as Signature Confirmation. It has been 6 days and they show as being recieved in the USA by Stallion but not by U...

CPC Strike Dilemma: What to do about brokerage fees? And eBays algorithm?

Our handling times have been updated to 15 days and when an item sells we send the buyer a note explaining the strike and that their item shall be posted immediately upon its resolution. So far buyers have been understanding and there is a small litt...

CANPAR PREPAID SHIPPING BOXES WHAT ARE THE PRICES - any help???

i was looking into using canpar prepaid shipping boxes but as of yet i can't find any prices or availability my local canpar office doesn't seem to answering their phones as of late -- and on their web site they don't post any cost for these boxes --...

The end of lettermail on eBay ?

Things are at a standstill with the negociations between the CUPW and Canada Post. Even worse, the Minister doesn't seem to want to force them back. When I first started months ago, I was only using shipping with tracking, since it was the way to do ...

Resolved! 30 day time out finishing, what do I do now?

My time out finishes in a couple of days when the 30 day runs out. What are my options now? The CP strike doesn't look as if it is ending any time soon and I have no shipping options.

eBay Expected Delivery Dates.... Ummm.

eBay had extended the expected delivery dates. As of yesterday I was seeing December 18 to 24. As of today I just noticed this has changed back to normal dates, I am seeing November 28 to December 4. Even if I could ship tomorrow, with the line-ups a...

i was wrong about new setup for putting on sales

now that i have gone into this new format --once i mastered all the little nuances it has to offer -- i changed my mind -- it does look a little easy not a big or even small improvement but none the less it works ----except one thing all my sales now...

FYI for anyone shipping or expecting parcels with CanPar - Most recent info

Oct 24 Peak Surcharge in affect:https://portal.canpar.com/download/document.jsp?type=pdf&name=Canparexpresspeakseasonsurcharge.pdf

what are you doing about the price of shipping u.p.s. fedex/canpar etc -- it out of the world prices

last three sales have been ridiculus prices -- ground ship -- normal cp 28 dollars expedited -- now 39.99- u.p.s. grounf ship onlyregualar 31 dollars to bc - now 57 dollars fedex-- every sale has been a loss so far -i even upped my shipping to an avg...

How to Add Stallion Express to Shipping Profile

Hello all, I just integrated with Stallion Express. I'm set up on their site but notsure what to do on Ebay to include then on the shipping profile. Also, would I say that I'm using Stallion in the listing description orsomewhere else? Or no need to ...

new sale manager form setup simply terrible--how do you go back to old one ??

the new sale maager form to set up sales is completely terrible no way to exmept existing sale items no way to choose which item to go into sale except by catagoies -- terrible just bad **bleep**-- with all that is going on about the strike at cp the...

Delaying shipment after ship by date due to strike, what to do?

Delaying shipment after ship by date due to strike, what to do? I have three items from Canadian buyers that I have to ship by Dec 10/24. I contacted all the buyers and they are happy to wait until the strike is over. Now I don't think that the strik...

Resolved! Switching Store from USA to CDN subscription

My store is up for renewal Feb 1 2025. I need to switch my store from USA to CDN. Why? Because I am paying $21.95 USD but when I get final charges with currency conversion it works out to $35.82 CDN. My question is will I lose all of my listings and ...

Canpar delivery status - Dec 5, 2024

Updated message posted at the Canpar website for anyone expecting a delivery.

Main listing pictures don't enlarge when clicked on

Today I found that when I click on a main listing picture it doesn't enlarge but instead stays the same size as on the listing. All other pictures on the listing enlarge as you scroll through them but if you scroll back to the first picture it is sti...

Problem with attributes with other languages version of eBay

There's a problem with attributes right now between the english version of eBay and the other languages. When setting attributes to a product, eBay seems to have created a different version of those attributes completely in the translated version. Th...

Resolved! send offers on watched products

Hi, im thinking of sending offers on some of my products for the people watching them but i was wondering if there are any fees to do this and how effective it is at creating a sale? Thanks.

the only good thing about this strike

the only good thing about this strike is that the cheap china imports that flood ebay and cause havick with legit sellers of goods due to their cheap shipping rates afforded by the canadian gov't peace aggreement with the china gov't years and years ...

Resolved! Mobile App Glitch? Sold but not sold?

My mobile went *chaching* the other evening informing me that I had an offer. I had completely forgotten the eBay app was installed so it was a rather delightful surprise. After the offer was checked it was accepted. I went to bed. The next morning I...

Resolved! Still having to pay store subscription fees when store in is on time away

I wasn't expecting to have my store subscription fees taken out of my bank when I have to put my store on time away because of the postal stike.

can't send a second partial refund offer

We have an item that a buyer started a return request on, we sent a partial refund offer that was rejected but we and the buyer later came to an agreement for a partial refund but now the option for a partial refund is gone. Is there anyway to send a...

Shipping Options during Canad Post Strike

As many of us are aware, the ongoing Canada Post debacle has been causing significant disruptions in our shipping processes. In light of this, I’ve been exploring alternative shipping options to ensure timely and cost effective deliveries for my cust...

Update in Sourcing Insights ?

Someone knows when the Sourcing Insights stats are updated? I'm very very curious to see stats for some categories for november.

Merry Christmas Canada!

"Twas the month before Christmas, when all through the land,Not a parcel was shipping, by Canada's Post's hands.The orders were processed by Ebay with care,In hopes that a mailman soon would be there?"

Big Ticket Items - Shipping and Insurance

I've been selling custom and upgraded electric guitars from my own web site. When someone is interested in buying, I find them a couple of shipping quotes (which include tracking, signature confirmation, and full insurance), and they pick one.I'm loo...