Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Spotted in the wild- eBay ad on FaceBook

Advertising Cyber Week with headphones and Funko Pops.

November 26, 2024: 10 million [Canada Post] parcels missed so far as Black Friday approaches

Some might find this 2018 comparison from the Canadian Press of interest;---------------------------------The Canadian PressNov 14, 2018 3:00 PMCanada Post issues new offer to employees as eBay calls on Ottawa to end strikesEbay is calling on the fed...

I have to ask if I'm wrong here... thoughts?

First, this isn't about the negative feedback itself. Just want to make that clear but is my thinking all wrong here? Sold an item earlier in Novemeber and shipped it off. Thursday evening before the strike it had a last scan of In Transit at 7:39PM,...

is a premuim store at $80 @month worth for 1700 listings on avg?

redoing my listings for this c.p strike and cleaning up descriptions etc i was wondering if keeping a $80 dollar @ month store is worth it or should i go back to reg store or no store at all -- would like your opintion as i regard most here knowing m...

WHY IS A MESSAGE I SENT TO A BUYER NOT APPEARING IN MY 'SENT' MESSAGE FOLDER ?

i'm fuming. Had a small sale. I sent the buyer a message informing him about the strike. A few hours later i checked to make sure my message went through on this crazy new system. Nothing in my sent message folder. I look in my inbox and the message ...

Monthly Free Listings with Scheduled Starts

Any idea if scheduled listings count against the monthly free listing allotment when they are initially "listed" or when the listing goes live? I would expect it is when it goes live.

How long Do Ended Listing Get Kept?

I have a number of small items that I am not listing with the strike, and will likely just wait until the new year to list them. But I am not sure how long they get retained in Ended Listings before dissapearing. Drafts expire after 75 days but not s...

eBay and 2 Month GST/HST Break

Has anyone heard about how the 2 month GST/HST break for certain items will, or if it will, be applied to eBay purchases?

Contact support on twitter

Could someone kindly provide info for contacting eBay support beyond the usual email method? I believe there is an account on twitter?

Resolved! Method For Return Shipping Label US To Canada With "Returned Goods" Customs Option

Hello, I am having trouble figuring out how to make return shipping labels with accurate customs form to use for US customers to return items to me in Canada, avoiding unlawful duties. I'm not supposed to pay duties on returns and I don't want to pay...

Resolved! Change Shipping Options Due to Canada Post Strike

Is there a way to change my shipping options on all my listings, due to the Canada Post Strike? If there is an option to bulk edit, that would be a bonus. I went in to edit a listing and there are no other options to choose from, besides Canada Post....

Anyone else getting an Error page when trying to purchase labels through eBay??

Is Markdown Manager not working for you guys too?

I have been trying to set a Markdown Sale for the weekend since early this morning. I keep getting the following Error Message. Have any other sellers experienced this today?

Pause items for 30 days, What if the strike goes beyond that?

Due to the current postal strike I have had to put my store on pause. I have no alternatives for mailing other than Canada Post.I am wondering what happens if the stike goes longer than my pause end date?I don't see an option for extending past the 3...

Shipping with Chit Chats

I've never shipped stuff with Chit Chats before but because of the Canada post strike it seems to be the best option for me for smaller items too that I used to ship letterpost. Does anyone esle have experience uing them?What should I use for Busines...

Resolved! Which is the Least Expensive Shipping Service to US?

I wasn't paying much attention, but I've just re-opened my store and not realize that CPO is in full on strike mode and not rotating this time. Can someone tell me the least expensive courier to the US? I've sold a few things and have an offer I'd li...

Cant purchase shipping label

So because of the Canada Post strike, I'm having to ship with mostly UPS. Today an order came in from the UK, and I normally ship with Canada Post, but UPS doesn't have an option for these labels. My only option is FedEx, and everytime I try to buy t...

How are your pre back Friday week sales?

Hey folks it's my first year on eBay selling full-time and im just wondering what to expect moving through the week leading to black Friday. Is it usually busy or is it slow?I've had a ton of sales up until the end of last week but then strangely eno...

Customs Duty to EU buyers - Double Taxation

I recently had an issue where I shipped an order to a buyer in France where VAT was charged. Shipped with Stallion and noted the tax info. They were asked to pay duty a second time. Wondering if anyone knew what recourse the buyer has with eBay? I to...

Stallion Courier

Better Prices than Canada Post for shipping in Canada and US. STALLION EXPRESSJust found these guys who are down the street from us. With CP still uncertain, this reliable courier can save us postage. Check them out. Use the following to register and...

Spotting scopes now classed as "military hardware" MORE Ebay insanity

Spotting scopes. Like you can use for birding, casual astronomy. The item that you tried to list can only be sold on the U.S. eBay website (eBay.com) by sellers located in the United States. Please edit your listing to offer shipping to the United St...

eBay Postage Calculator Tool

FYI one and all. In the last few days eBay has replaced the previous version of the Postage Calculator Tool. https://www.ebay.ca/shp/calc/rates Now bare bones. No way to add additional features like added insurance or shipping tubes. Used to have a d...

Buyer Traffic Dead Since Strike Announcement

My sales and traffic have come to a complete halt since the Canada Post strike announcement. I do not use Canada Post, I ship USPS direct or through third parties however I am a Canadian resident and my business is registered in Canada.I believe that...

Chitchats to US

So with the CP strike i started using chitchats as they have good rates. Tho i noticed when i print label that it is not my return adressI understand domestic would go to their branch for pick upBut for US they say they do not process returns back to...

Can you exclude Canada on eBay.ca

I sell on eBay.ca and my listings are almost exclusively flat rate shipping, not calculated. This works well for me and I'd prefer not to change. I only ship to North America. I don't include international shipping on most of my items, just a select ...

Using Stallion Express and Chit Chats for UK orders

Like many others here, I have started using Stallion Express and Chit Chats since the beginning of the Canada Post strike. I would like to have some feedback about both companies shipping options to the UK. With Stallion Express I can't use the PostN...

WELL WHAT IS EVERYBODY DOING ABOUT MONDAY'S STRIKE

what are your plans to get throught he strike -- i will close my store for a couple of days to see what happens - if the mail stops -- like they say - after that ,what carrier are you going to use ??? i need advice which is the best to replace can po...

Something scammy is going on with eBay UPS option...

I have been business as usual even with the strike, opting to use UPS or Purolator instead - I have flat rate shipping that usually mostly covers this option but I am noticing something wierd. On Friday when the strike started I got an order and sent...

Canada Post LOCKOUT to begin Friday Morning if no settlement.

No rotating strikes this time. Straight to a lockout. This will help prevent a backlog of zillions of packages in the system, i suppose. International mail and packages will not be coming into Canada for sure now.....not until an agreement is reached...

Resolved! Customers Still Able to Select Canada Post at Checkout?

With the Canada Post strike I figured eBay would turn off all options for buyers to select that at checkout. However, over the weekend I had a few orders come in using Canada Post Tracked Packet - USA, a couple for Canada Post Expedited Parcel going ...