Seller Central

Buyer Opened a Return Request Claiming Item is Defective - need Advice Please

Hello, this is my first return request due to buyer claiming the item is defective. It is a new old stock item and with the naked eye, you cannot tell that the item is defective. Buyer is claiming that you can only tell it is defective once you have ...

If I purchase an Ebay shipping label, will Canada Post print it for me ?

Hi all, I have a general question regarding Ebay shipping labels. My printer is out of ink...If I were to purchase a shipping label through Ebay (expediated shipping from Ontario to Quebec), will Canada Post print out the label for me If I provide th...

Ebay Labels - MAJOR issues

Holy ebay labels is awful lol!!!!! I have an order for 40 items (max per invoice) +10 (second invoice) +14 (3rd invoice) to a customer to the USA I have tried to create the label on each of the 3 different invoices (as a single order and as a bulk or...

Change Curency USD to CAD not appear

Hello, My ebay currency account is set to EUR devise. Want to change for CAD, but only "USD" value is proposed on the change selector.Why is'nt possible to find CAD devise on the same selector ?

Selling basketball cards from Canada

Hello guys! I am new with eBay, and I want to sell Basketball cards. I have a great collection. My first question would be, do you sell items under your own name or you have a company? Is it better to stay with your own name, or to have a Canada inc....

Convert Single Listing To Variations Listing

Hi there, Is there a way to change a single listing to a listing with variations? For example, I have an item listed but I received another of the same item except it's a differnt colour. I would like to add both items in the same listing. It seems t...

Search issues, Item Specifics, Sales Flux, Sell Sim & everything else explained Valerie Yee of eBay

The Selling On eBay Radio Show October 2 2023 https://music.amazon.ca/podcasts/abf7e1bc-f597-44fb-8faa-a1eef03537fb/episodes/770a65cb-5555-46c1-ac56-28baa802c19d/THE-SELLING- This podcast dropped on October 2. I found it very timely and helpful. Vale...

Resolved! Where do we see # of Watchers now?

Where do we see # of Watchers now in the listing body? Sometimes it shows on the search pages but when I click on that listings, I don't see watchers noted anywhere. Am I going blind or ? PS - This is on .ca - Thank you

Sales have tanked ….don’t know why!

Hello guys, my sales over the last year, at the very least, have tanked to the lowest they have ever been.I promote some of my listings but don't think it does much. On one of my smaller accounts I have promoted all my items 20% to see if they show u...

Charity Donation in Performance Charts?

I was looking at my sales in the performance tab today and saw that there is now a charity donation column. It seems that I "donated" $200 last month, without doing anything. Does anybody has any information regarding these charity donations?

"STORE TRAFFIC" is a new feature in the STORE hamburger menu and it looks Super Duper!

Just noticed this. Not saying much yet but if it's a way to directly test your marketting results by the day/month it's a fantastic tool! It's sort of like a fish finder replay... Would love to hear pros and cons from anyone!

Promoted listing result 2.5x increase fees

If anyone wonder if it's worth increasing percentage. I sacrificed myself to experiment. Here's the different between a month at 2% and a month at 5% on a same listing. Nothing. There's really questionning about how promoted listing is a scam to sel...

Canada Post delivered package i sent. Tracking says Photo Available. Huh?

i sent a package from GTA to Barrie Ontario, a distance of about 60 miles away. It was delivered this morning and the tracking says Delivered Front Door and below it says Photo Available. Since when did CP start taking photos? The tracking on ebay.co...

Buyer DID NOT PAY FOR NUMEROUS ITEMS OVER BID EVERY BODY...

This buyer--- ---- Bought over 50 comics from me -over bid every regular of my buyers, wrote him Email that please pay for first invoice as Ebay only let buyers have 40 items per invoice ----no answere just kept bidding , so I thought maybe first he ...

Free Shipping Tuesdays

https://www.canadapost-postescanada.ca/cpc/en/business/shipping/free-shipping-tuesday.page?icid=display_int_fst_227

Resolved! Shipping collectible trading cards to the USA - customs form/declaration (risk?)

Hi folks, For those of you who ship collectible cards to the USA - do you list "collectible", "trading card" or....what do you list on the customs form? I guess my concern is does listing that open it up to more risk of being "lost" (stolen) in the m...

Bubble Mailer to USA with Canada Post problems?

Hi, I've been selling trading cards for years and since the last month I have a specific problem with Canada Post where all my bubble mailer send like regular mail to the USA is return to me. There's a mention on it that it's merchandise and need to ...

good news for a change new c.p boxes are great

the new smaller $16.99 boxes are great best idea can. post has come up with in a long time -- the size is just right for 75% of my items and since most of my sales seem to be long distances far reaches of the counrty or new brunswick that province ha...

Learning ebay api went over listing limits, cancled with agent. Still have bill

So was playing with a trading card store backend and went over my insertion allowance assuming 0 quantity listings didnt count twards insertion limit for a basic store, went over the 10000 limit and now owe ebay 1500$, once i realised the mistake (Wa...

Authenticity Guarantee Program

I'm in Canada and listed a hockey card for $425 CDN or best offer. It was tagged with blue Authenticity Guarantee badge. First time I had item tagged for the program. I accepted an offer for $340 CDN from a buyer in USA. The buyer payed for the card ...

Options for sending offers Com vs CA

An FYI for sellers that send offers routinely. In reviewing the dot com discussion board I just discovered that they can now send either a $ discount or % discount. A seller discovered by accident when they reviewed recent offers sent and had to quic...

Mistake in Shipping Address

I am shipping a package to USA. The buyer has made a mistake in the street address. I have the correct address now but cannot edit the incorrect address. How can I fix that. The "Edit" link will not work.

Hockey cards.

I have 100s of thousands of hockey cards. Mostly from 90 to 05. Also, mostly commons, but many are not so common sets and years. I was wondering what the best way to sell them is.

Purchaser provided wrong address - My Fault?

I shipped item to shipping address on Sales Record and also PayPal payment. I have a stamped postal receipt from Canada Post that I have mailed it.It turns out the address was wrong. It shows City: Buenos Aires. Looked complete to me. Turns out purch...

Adjust Bundle/Cart For Buyer Before Purchase

Hi there, I assumed this should be easy to do but I don't see how. I have a buyer who wants to buy a few things. I want to make some adjustments for the buyer, for example:1) Reduce the price of some of the items2) Edit the shipping cost Are there in...

Resolved! How to unschedule a scheduled listing and return it to Drafts ?

I have several listings in Drafts. I was editing them to schedule some of them. I mistakenly scheduled one that I wanted to remain in Drafts. Now it is scheduled. Is there any way to edit a scheduled listing to unschedule it and return it to Drafts? ...

Why is Ebay charging provincial sales tax for AB?

Why is Ebay charging Provincial sales tax (Ontario) for a seller out of Alberta? There is no sales tax in AB, so my buyer just paid 7% to EBay, but who’s getting that money?

Shipping Items with Li-ion Batteries.

I have a question regarding shipping items with Li-ion batteries. I was told by my local post office that they will not accept anything with lithium ion batteries, no matter what they are (even watches). Apparently that's what they were told to do by...

Resolved! Question about selling collectible trading cards

I have some older collectible cards I'd like to try selling on ebay. I expect a lot of my business will come from either the US or the UK (maybe a bit in Canada, not sure). Most of them will probably be around 25-50 USD, with some going a little high...

Best description of how Cassini search algorithim works that I have ever heard..

Greets allCame across this EBAY seller on youtube today who has gained some very interesting insights on how the EBAY search algorithim works, I thought it might be worth sharing (first 10 mins of video)https://www.youtube.com/watch?v=a3VnNb-Rf6I Enj...