eBay

otaku.com · ‎07-09-2013

I use eBay Canada to sell on, as it avoids the GSP problems

of selling on eBay.com. (many countries I sell to are now banned for non-GSP sellers)

I'm based in Japan and ship from Japan.

So now eBay tell me I can't get a 20% TRS discount even though I qualify for it.

The reason they give? I'm not a Canadian citizen.

Is that right? I can't find any reference to this on eBay Canada.

Do you really need to be a Canadian citizen to use eBay.ca?

btw. this took over 2 hours on customer support calls to get this information.

inuk_the_polar_bear · ‎07-09-2013

You can be a citizen of anywhere to use any eBay platform.

TRS is for Cdns and Americans only, is my understanding. You have to live here.

many countries I sell to are now banned for non-GSP sellers

I find that last bit very hard to believe as GSP is entirely voluntary.

otaku.com · ‎07-09-2013

When I list on eBay.com

I do get the 20% discount.

Even though I don't live in USA.

So it doesn't make sense that I do NOT get the discount on eBay.ca

Do you have the link to the ebay page stating Canada residency is required for TRS?

- - -

About GSP.

Today I listed this item

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330953935515

check the shipping details

See how I am banned from selling to :

Saudi Arabia, Indonesia, Ukraine, United Arab Emirates, Bulgaria, Latvia, Thailand, Romania, Russian Federation, Vietnam, South Africa, China

Russia is a huge market for me, so to lose that is very bad for me.

Remember eBay set those Exclusions, not me.

inuk_the_polar_bear · ‎07-09-2013

eBay has no power to exclude. Only your government can exclude.

surplusdealdude · ‎07-09-2013

I don't get this "banned" business - I have no problem shipping to Russia whether I list on .com or .ca.

I would suggest, though, that you should list on the .com platform - just don't offer GSP for your listings.

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

surplusdealdude · ‎07-09-2013

OP, try this;

Go to this page;

http://cgi5.ebay.ca/ws/eBayISAPI.dll?ExcludeShippingList

See if you can change your excluded countries list there.

That looks like the problem.

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

otaku.com · ‎07-09-2013

@inuk_the_polar_bear wrote:
eBay has no power to exclude. Only your government can exclude.

All the items I list on eBay.com

have the aforemention countries excluded.

Buyers in those countries can not purchase from me.

The government is not involved.

otaku.com · ‎07-09-2013

@surplusdealdude wrote:
I don't get this "banned" business - I have no problem shipping to Russia whether I list on .com or .ca.

I would suggest, though, that you should list on the .com platform - just don't offer GSP for your listings.

surplusdealdude check your listings,

eg.

http://www.ebay.com/itm/400467422189

your banned (or call it excluded) from selling to

" Argentina, Brazil, Venezuela, Russian Federation, Benin, Burkina Faso, Eritrea, Libya, Nigeria, Somalia, Zimbabwe"

Did you set those? or was it eBay?

007steveb16 · ‎07-09-2013

I too noticed that list of excluded countries that I never set up anything for when I listed on .com last month.

No matter what I tried that list of countries would NOT go away!!

007steveb16 · ‎07-09-2013

@otaku.com wrote:
@surplusdealdude wrote:
I don't get this "banned" business - I have no problem shipping to Russia whether I list on .com or .ca.

I would suggest, though, that you should list on the .com platform - just don't offer GSP for your listings.

surplusdealdude check your listings,

eg.
http://www.ebay.com/itm/400467422189

your banned (or call it excluded) from selling to

" Argentina, Brazil, Venezuela, Russian Federation, Benin, Burkina Faso, Eritrea, Libya, Nigeria, Somalia, Zimbabwe"

Did you set those? or was it eBay?

I'm sure "surplus" set that up as the list is different than the list of countries you're talking about.

But you're not alone as I said in my previous post. I too experianced that list you mentioned earlier being present on all my .com listings.....

tobyshitzu · ‎07-09-2013

"eBay has no power to exclude. Only your government can exclude.

I didn't pay much attention but there have been lots of sellers going nuts on the .com boards lately about ebay setting a banned country list for media items like ops cds.

"TRS is for Cdns and Americans only, is my understanding. You have to live here."

Obviosuly that isnt the case, just look at ops listings

I doubt any of us know about an overseas seller listing here being TRS, there can't be very many who use the Canadian site from elsewhere. I've neer seen anythign from ebay saying you wouldn't, Im surprised you arne't wiht your lsitings badged. Most of us can't get TRS plus on .com due to the tracking requirement

I dont know why this is posting with the lines

otaku.com · ‎07-09-2013

I'm sure "surplus" set that up as the list is different than the list of countries you're talking about.
But you're not alone as I said in my previous post. I too experianced that list you mentioned earlier being present on all my .com listings.....

yes, that's was my first thought, however he did say he had "no problem shipping to Russia"

and yet Russia is in his list of banned countries for that item.

dipmicro · ‎07-09-2013

@otaku.com wrote:

So now eBay tell me I can't get a 20% TRS discount even though I qualify for it.

The reason they give? I'm not a Canadian citizen.

Ebay does not verify citizenship, they don't verify anything, you can change your registration country instantly via Account -> Addresses -> Registration Address -> Change -> Save. No scrutiny whatsoever. Welcome to Ebay Canada.

pjcdn2005 · ‎07-10-2013

That exclusion list that the OP is referring to appears on most media listings done on .com. That started a while ago but ebay has never given an official eason for the exclusions. There has been a lot of debate on whether or not it has anything to do with gsp though.

That is really odd about not getting the 20% discount as you do have TRS plus on .com and TRS on .ca. Did you get a message from ebay saying that you would no longer get it? You used to get the 20% when you listed on .com..correct?

The reason the reps gave doesn't make sense to me as technically, there is no specific TRS program for .ca but we get TRS here if we qualify under the global program. Since you have the badge, you should qualify???

OP, does your dashboard say that you don't qualify for the discount and/or global TRS?

asyahijab · ‎07-10-2013

Is it possible OP just change his billing curency?

Just an idea 🙂

cumos55 · ‎07-10-2013

This new list of countries countries appeared a few months back on eBay.com

Here is a link to a discussion about the exclusion.

http://community.ebay.com/t5/International-Trading/Several-countries-are-blocked-for-shipment-of-CDs...

and perhaps more under International Trading as a discussion

May apply only to listing on eBay.com

surplusdealdude · ‎07-10-2013

Yes, I set it up that way.

I used the link that I provided to do it.

Imagination will often carry us to worlds that never were. But without it we go nowhere. Carl Sagan

otaku.com · ‎07-10-2013

@dipmicro wrote:
@otaku.com wrote:

So now eBay tell me I can't get a 20% TRS discount even though I qualify for it.

The reason they give? I'm not a Canadian citizen.

Ebay does not verify citizenship, they don't verify anything, you can change your registration country instantly via Account -> Addresses -> Registration Address -> Change -> Save. No scrutiny whatsoever. Welcome to Ebay Canada.

It's a nice idea... but I don't think it will work. The "Registration address: Your main contact address" has to be genuine and has to have a working phone number. Even if eBay are dishonest with me, I can't bring myself to behave in the same way.

otaku.com · ‎07-10-2013

@pjcdn2005 wrote:

That is really odd about not getting the 20% discount as you do have TRS plus on .com and TRS on .ca. Did you get a message from ebay saying that you would no longer get it? You used to get the 20% when you listed on .com..correct?

The reason the reps gave doesn't make sense to me as technically, there is no specific TRS program for .ca but we get TRS here if we qualify under the global program. Since you have the badge, you should qualify???

OP, does your dashboard say that you don't qualify for the discount and/or global TRS?

Correct, I used to get the 20% discount. About US$300 per month... which I hate to lose!

The seller dashboard says I don't qualify,

but on my seller performance page it shows that I do qualify.

It's all very unfair.