'RETURNS

I rarely use Shippo, but this seems useful.

Apparently we can now generate return shipping labels even if we did not use Shippo for the original transaction.

This makes Shippo the service of choice when we are making a Return Shipping Label for a US customer.

At least that's how I read it.

 

Generate Return Labels for Packages Created Outside of Shippo

You can now print return labels regardless of whether the outbound label was generated using Shippo. The return label can be created with any of your carrier accounts that are synced with us. In your Shippo web app, go the Orders page and select the imported order that needs a return label. Choose “Create Return Label” from the “Create Label” drop down menu. API users can also use this feature, see our API docs for more information.

Keep in mind that each carrier supports different return label payment options. Some carriers support scan-based labels, which means users won’t be charged for the label until it enters the mailstream. Other carriers will charge for the return label as soon as it’s created. With either option, you can send the label as a PDF to your customers, so they can print the label, stick it on the package, and ship it back.

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