Feedback

[shawn_ayvah]

I bought an item and it showed up broken, seller said he sent a new one, which I never received, seller sent another one after confirming address, again, I did not receive... I asked for a refund, but now it is past eBay’s time limit, so now I am dealing with PayPal to get my refund... but now it is four months later and I still haven’t left the guy feedback and now I can’t find the area to leave him feedback. Is it possible to go back 4 months and leave feedback?

[esclyons · Accepted solution]

no, you can no longer leave feedback, hopefully paypal will look after you.

[electronicifycanada]

If you purchased from a China seller, don't ever accept a replacement. Always get a refund and if you chose to you can repurchase for a replacement. This will open a new purchase and give you more time if you don't receive it.

You can also go to PayPal and open a claim within 180 days of purchase. 

[shawn_ayvah]

I opened a paypal claim at 143 days... i kept forgetting about it...

[reallynicestamps]

@shawn_ayvah 

The Paypal Resolution Centre is at the top of most PP pages hidden under Tools.

The buyer has 180 days from Payment to open a PP dispute.

All an unhappy buyer wants from the seller are: the date of shipping, the shipping service, and the tracking number.

As others have said NEVER accept a replacement, it probably will not arrive if the first one didn't, or be a poor quality as the original if it does.

You want money, honey.

Feedback is irrelevant. It has no effect on a member's account. Disputes through eBay and Paypal do.

You are also covered by the chargeback policy of the credit card you back your PP account with.