User to User Help

Resolved! Can I use a box as a packet?

Hi all! I'm sellling something in a 14 x 14 x 14 box (this one to be exact) and it weighs 0.191 grams which I put in as 200 grams since four digits aren't allowed. The cheapest label is the "Canada Post Tracked Packet USA", am I allowed to use this o...

My order have been dropped off at the local postal office instead of address I indicated.

My order have been dropped off at the local postal office instead of address I indicated and marked order as delivered. Local post office returned the package to sender and nobody knows why. Now, because it's marked as delivered DHL, PostOffice and e...

Resolved! China dropshippers claiming product ships from canada

I've recently made some purchases and 4 out of the last 6 sellers lied about where the product is located. 3 were in China and 1 was dropshipped from Amazon 3000km from where item location claimed. When I try to contact eBay it's thousand click maze ...

Long shipping Delays

HII know this order is being delivered, but I must say eBay-international, not only do they charge a lot for delivery, but they take an enormous amount of time for the package to be delivered. I am not satisfied with the shipping delays. Because of t...

Japanese makers marks

Can anyone translate these marks

WHY can I NOT get in contact with ebay? VERY FRUSTRATING

I have NEVER seen such a poorly designed Customer Service department.The ONLY option given to me to contact a representative was by phone. So, I bit the bullet and called. Finally, after TWO HOURS ON HOLD, I gave up.So, not only was I frustrated that...

Abusive feedback. Very upsetting.

I was looking thru a Sellers feedback and read this ..."Dumbass Canadian can't even understand english but wants to sell something in the USA". .. Wow. I've seen some really harsh feedback over the last few years, is this the New eBay platform?

how do i no if spened

every time i order something this month i pay and them money comes right back into my acc can you tell me why and how to fix it thanks

Selling a similar item

So I have been doing listings on my I-Pad for a long time now but recently have had problems.When I click sell a similar item and fill out the new listing the listing switches back to the original listings title.It will have everything else right but...

Non shipping of paid item

276170753738 is the Ebay transaction number Purchased several pieces of Thomas the train. Seller never shipped items. When I try to initiate my refund I get a message that seller does not allow returns. Don't want to seek a return just a refund for a...

Adding extra insurance and signature to shipping label

I do not see how this can be done when I go to the "get shipping label" page. Comments on this topic from the past seem to be a few years old. My item is a bit more expensive than usual ( over the $100 mark ) and I wanted to add more insurance. Thank...

selling

If Im from canada can I sell in us funds?

Seller wants item back after case closed

So seller sold me a guitar that wasn’t in the condition it was described, I requested for a return and refund, he was supposed to give me a return label and never did. A week went by with excuses and how he couldn’t get a return label, had to get eBa...

How to change the country icon in the top bar on startup page

My ebay page now shows Canada as my country of origin but I am from the U.S. I don't know when or why it changed but now shows my prices in Canadian currency rather than U.S. dollars. Can I change this? If so where to start. Thanks for your time.

Prada shoe sizing women

What is the difference between Prada size 39 IT and Prada 39 EU ? I've heard that IT size is slightly larger. Can anyone confirm that or that it is not? Thanks.

Resolved! Global shipping fiasco terrible

So frustratedExpensive item got to my town here in Kelowna BC Canada and the carrier Pitney Bowes tracking shows four attempted deliveries but it didn’t come to my home!!!Home all day every day they said they tried so now sending it back to UK!There’...

How to mark as delivered when customer picked it up.

I haven't sold on Ebay for a year or so, therefore, all of my payments are held until item showsas delivered. I sold an item yesterday and the customer picked it up instead of having it shipped. I marked the item as shipped, but how to I mark as deli...

Problem with Return Label

I printed the return label that was sent to me, attached it to the package to be returned, and then took it to the US Post Office to be mailed and the Post Office advised me they would not accept the package as labeled because it requests that the pa...

Resolved! Do I need a customs form when shipping UPS to the US?

I haven't shipped to the US in quite a while on Ebay. I chose to ship UPS to the US but I only got the actual shipping label to print. What about the customs forms? Do I need to print them and if so, I didn't get an option. Thanks.

Seller cancelled an auction after closing, re-lists minutes later.

I'll link the auction here: https://www.ebay.ca/itm/145535530912Their account has been open less than a year with absolutely 0 feedback interaction and this 'was' their only listing ever. Now it's listed again- still with a quite low starting bid, bu...

Resolved! Pretty new to Ebay..trying to post a pair of sneakers ..Help?

So I am trying to post a pair of sneakers..as per title, but I only have 3 choices in "Select Condition" all 3 are "New.." Mine are used, but there is no selection for this . Any ideas? Thanks for any help.

Ebay seller changed shipping costs after auction ended?

Hey everyone,I just won an auction where the shipping costs were $2 however I just got an invoice for $14.65 in shipping fees. I don't really want to pay that (since it's the cost of the item itself). What do I do?From my understanding it's against E...

Unable to print shipping labels on iPhone

Hello, I currently have been having issues with trying to purchase shipping labels on the eBay app. I attempt to purchase a label and it just continues to flash non stop. I have been printing them on the classic site on my phone but that does now not...

International shipping on .com

Hi I sell in Canada on Ebay.com. I made a mistake this week when I sold an item to Singapore. I usually for international shipping I put flat rate and UPS to Canada I didn't realized that Singapore or anyone in the world can purchase my item. Most of...

The Background Removal Tool on App and Desktop is now Fully Automatic or What?

Hi everybody! For the past few days I can no longer edit my photos manually when using the background removal tool, everything seems to be done automatically now. No more brush or eraser. I find this to be unpleasant because even if most of the time ...

An item has been relisted multiple times at auction,can you make an offer at a slightly lower price

An item has been relisted multiple without being sold,can i offer be made at a slightly lower price ,would it considered not proper etiquette.

Why was I charged?

I’m new to selling and I just posted one item and eBay charged me over 70$! I read that we get 250 insertion fee free listings and supposed to only be charged a percentage when the item sells. As I only have one listing and it has not sold yet why wa...

Authentication program thru Ebay

Why is Quebec and the US exempt from this? This is discrimination.

Remote Control Question

Hi everyone! This is my first post. I have 2 identical make and model vintage dvd players I'm trying to sell Problem is player 1 works while player 2 turns on fine but has a problem actually reading the DVD disc. I tried cleaning the lens but nothing...

tablet

I am looking for a tablet but not sure what is best does anyone have suggestions Like Acer or Samsung or blackberry book thanks I need for emails and some chat apps that's about it and wifi: